topic Failed Port of number in Get Support

Failed port

Dawn88 — Wed, 05 Jan 2022 10:08:18 GMT

Account needs to be recreated

Re: Failed port

lukealex121 — Wed, 29 May 2019 21:10:37 GMT

You’ll need to message the @CS_Agent , as they can help with porting and account-related issues. Note that the wait time is up to 72 hours. Ensure that you include the provider you were trying to port from and the account number with that provider so they can look into the status for you.

Re: Failed port

computergeek541 — Wed, 29 May 2019 21:11:28 GMT

@Dawn88 wrote:
Account needs to be recreated

If you are trying to port a number from a carrier from which that phone number is no longer active, you will need to contact that other carrier.

Failed Port of number

Dawn88 — Wed, 29 May 2019 21:13:00 GMT

Account needs to be recreated how do I get help with this?

Re: Failed Port of number

ZfromVanC — Wed, 29 May 2019 21:15:18 GMT

You will need to private message a moderator. Explain the situation and they will help:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Current moderator hours are:
Monday to Friday from 8 AM to midnight Eastern time.
Saturday and Sunday from 8 AM to 10 PM Eastern time.

Re: Failed Port of number

computergeek541 — Wed, 29 May 2019 21:32:49 GMT

These two threads have been merged to make it easier for you to find your answers.