topic Re: Manage 3 Numbers On 1 Account in Get Support

Manage 3 Numbers On 1 Account

phd10 — Wed, 05 Jan 2022 10:07:39 GMT

Is this possible? When I activated my numbers, I used a single email but when I sign up for self serve, it's asking me for a new email for each number.

Anyone know?

Re: Manage 3 Numbers On 1 Account

Triguy — Tue, 28 May 2019 22:52:49 GMT

You can have only one phone#, email, and sim per account.

Re: Manage 3 Numbers On 1 Account

ShawnC13 — Tue, 28 May 2019 22:54:54 GMT

@phd10 wrote:
Is this possible? When I activated my numbers, I used a single email but when I sign up for self serve, it's asking me for a new email for each number.

Anyone know?

Each account will need it's own email address for the self serve. You can use Gmail alias. publicphone, publicphone+son as examples

Re: Manage 3 Numbers On 1 Account

Alex888 — Tue, 28 May 2019 22:55:14 GMT

@phd10 It's not possible, every account has a different email, phone number, and SIM.

Re: Manage 3 Numbers On 1 Account

mh1983 — Tue, 28 May 2019 23:28:19 GMT

@ShawnC13 wrote:
@phd10 wrote:
Is this possible? When I activated my numbers, I used a single email but when I sign up for self serve, it's asking me for a new email for each number.

Anyone know?
Each account will need it's own email address for the self serve. You can use Gmail alias. publicphone, publicphone+son as examples

Second the Gmail alias tip. To be clear, OP, each "unique" alias will map back to the original Gmail account.

Re: Manage 3 Numbers On 1 Account

Daphne1 — Tue, 28 May 2019 23:36:55 GMT

Looks like you signed-up at kiosk or in-store. While it’s possible you gave the same email to the sales person for each phone number, the self serve account does not allow this (as others have pointed out).

Re: Manage 3 Numbers On 1 Account

geopublic — Wed, 29 May 2019 00:41:21 GMT

@phd10 wrote:
Is this possible? When I activated my numbers, I used a single email but when I sign up for self serve, it's asking me for a new email for each number.

Anyone know?

@phd10 The only way to use the same email is as others mentioned by using email aliases. On the plus side you can use the same credit card for AutoPay on all three accounts. The limitation with Public Mobile is one account per sim/phone number.

Re: Manage 3 Numbers On 1 Account

mimmo — Wed, 29 May 2019 02:05:32 GMT

Just a note on email aliases the email verification process when asking for mod help does not work. Ie it does not like the + symbol

Re: Manage 3 Numbers On 1 Account

Dunkman — Wed, 29 May 2019 02:34:33 GMT

@phd10

If you did use the same email address when you signed up your three accounts, you will likely need to contact moderator to separate the accounts with different email addreseses (you could use gmail alias). It will need to be done by moderator though.

Send a private message to moderator through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437