topic Re: Unregistered sim in Get Support

Unregistered sim

Rickb67 — Wed, 05 Jan 2022 10:07:20 GMT

My phones been used for almost a month with this SIM card then yesterday afternoon it was reading unregistered sim I’ve taken the sim out put it in another phone it works fine also tried a different sim in the original phone any idea what would cause this ?

Re: Unregistered sim

johnny142 — Tue, 17 Jul 2018 15:04:54 GMT

Hi!

Thank you for reaching out!

Can you please go to https://www.publicmobile.ca/en/on/get-started and enter the IMEI of your phone? It will show if the phone has been declared lost/stolen.

Feel free to send me a private message or reach out to the moderators as well.

Johnny

**Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.**

Re: Unregistered sim

MacMe — Tue, 17 Jul 2018 15:41:27 GMT

You can try going into your Cellular network settings and manually selecting Public Mobile as your Network operator.

Re: Unregistered sim

Rickb67 — Tue, 17 Jul 2018 15:44:58 GMT

That’s the first thing I checked yesterday when it happened it seemed to be fine However today it appears to be on the blacklist thank you for your help now to track down the seller

Re: Unregistered sim

johnny142 — Tue, 17 Jul 2018 15:57:13 GMT

Hopefully you are able to find them!!

Please accept as solution if my answer was helpful 🙂

Re: Unregistered sim

will13am — Tue, 17 Jul 2018 16:02:50 GMT

Re: Unregistered sim

will13am — Tue, 17 Jul 2018 16:03:41 GMT

@Rickb67 wrote:
That’s the first thing I checked yesterday when it happened it seemed to be fine However today it appears to be on the blacklist thank you for your help now to track down the seller

Was this a Kijiji purchase? If so, I am not surprised at all.

Re: Unregistered sim

Acekiller — Tue, 17 Jul 2018 18:15:04 GMT

hope you get get your money back!

Re: Unregistered sim

rosieposie01 — Sat, 02 Mar 2019 03:48:14 GMT

hi, i clicked on that and theres nowhere i could input my IMEI. pls reply

Re: Unregistered sim

hairbag1 — Sat, 02 Mar 2019 03:53:20 GMT

@rosieposie01 wrote:
hi, i clicked on that and theres nowhere i could input my IMEI. pls reply

Try again...it's there. Click link, then scroll down to Check your phone.