topic Re: New sim card not working. in Get Support

New sim card not working.

Chupchup — Wed, 05 Jan 2022 10:07:12 GMT

Activated a sim card this morning and plugged it into my phone and it's not working.

Phone is unlocked .

Sim card # 8912 2300 0028 9358 723

Re: New sim card not working.

NDesai — Mon, 16 Jul 2018 22:59:51 GMT

@Chupchup Login to your self-serve account and see if everything looks good.

What phone do you have?

Re: New sim card not working.

will13am — Mon, 16 Jul 2018 23:00:31 GMT

@Chupchup, have you logged into your account to confirm success activation? In any event, for account related problems including activation, you will need to reach out to the moderator team for assistance. The moderator team can be reached via private message using this link. Refer to the following knowledge base link for information on contacting the moderator team.

Re: New sim card not working.

Derekmcl — Tue, 17 Jul 2018 06:14:22 GMT

Might not want to publish your SIM card number on a public forum. I’m not sure why, but it just feels wrong 😛

Re: New sim card not working.

srlawren — Tue, 17 Jul 2018 17:07:49 GMT

@Derekmcl wrote:
Might not want to publish your SIM card number on a public forum. I’m not sure why, but it just feels wrong 😛

@Derekmcl community guidelines state not to post any personal info, and I believe that includes SIM card number. I agree that it should be removed, and am surprised the two oracles that responded to this thread already haven't done so!