topic Re: No SIM in Get Support

No SIM

Van_1 — Wed, 05 Jan 2022 10:06:42 GMT

After years of service with PM got a random "No SIM" message yesterday which has continued despite restarting and ensuring the SIM card is in proper position. My last plan renewal date was in April and everything has been working fine since then and the plan and account are currently active. Originally I assumed that the SIM card simply needed replacing but my friend who is also on PM suggested that we try swapping SIMs to see if there is any issue. My SIM card worked in his phone and his worked in mine with no issues. Any suggestions (other than get a new SIM card)?

Re: No SIM

NDesai — Mon, 27 May 2019 16:33:20 GMT

@Van_1 That's strange! I was going to recommend to try the sim in any other phone and try any other sim in your phone. Since you already tested that, i have no idea why your sim is not working in your phone. At this point, i can't say wether it is the sim card or the phone that is at fault. May be try cleaning the sim a bit and see if it works?

Re: No SIM

geopublic — Mon, 27 May 2019 16:38:14 GMT

@Van_1 wrote:
After years of service with PM got a random "No SIM" message yesterday which has continued despite restarting and ensuring the SIM card is in proper position. My last plan renewal date was in April and everything has been working fine since then and the plan and account are currently active. Originally I assumed that the SIM card simply needed replacing but my friend who is also on PM suggested that we try swapping SIMs to see if there is any issue. My SIM card worked in his phone and his worked in mine with no issues. Any suggestions (other than get a new SIM card)?

@Van_1 Other than your phones are into swinging I got nothing, stomped.

Re: No SIM

Van_1 — Mon, 27 May 2019 16:40:47 GMT

Thank you, but no luck.

Guess it is time to look into a new SIM card.

Re: No SIM

hairbag1 — Mon, 27 May 2019 16:43:42 GMT

@Van_1 wrote:
After years of service with PM got a random "No SIM" message yesterday which has continued despite restarting and ensuring the SIM card is in proper position. My last plan renewal date was in April and everything has been working fine since then and the plan and account are currently active. Originally I assumed that the SIM card simply needed replacing but my friend who is also on PM suggested that we try swapping SIMs to see if there is any issue. My SIM card worked in his phone and his worked in mine with no issues. Any suggestions (other than get a new SIM card)?

Ignore it....for now. If your phone is working, just keep an eye on the functionality of your phone and note any changes. Hopefully it's just a transient glitch that doesn't affect anything else.

If it persists, then perhaps a new phone might be in your future !!

Re: No SIM

stonechucker — Mon, 27 May 2019 16:47:54 GMT

@Van_1 wrote:
After years of service with PM got a random "No SIM" message yesterday which has continued despite restarting and ensuring the SIM card is in proper position. My last plan renewal date was in April and everything has been working fine since then and the plan and account are currently active. Originally I assumed that the SIM card simply needed replacing but my friend who is also on PM suggested that we try swapping SIMs to see if there is any issue. My SIM card worked in his phone and his worked in mine with no issues. Any suggestions (other than get a new SIM card)?

Sounds silly, but try using a pencil eraser to "rub off" any potential debris.

Re: No SIM

Van_1 — Mon, 27 May 2019 19:16:01 GMT

Wow! I can't believe that eraser trick worked! Thank you!

Re: No SIM

TheOldVR — Mon, 27 May 2019 19:28:00 GMT

@Van_1 wrote:
Wow! I can't believe that eraser trick worked! Thank you!

LOL - @stonechucker ... looks like u need to make a Youtube video about this life hack!!!

Amazing what u can do with simple hacks like using binder clips to replace my broken keyboard feets :P.

Re: No SIM

mh1983 — Mon, 27 May 2019 19:33:07 GMT

Awesome! Love me a good life hack!

Re: No SIM

stonechucker — Mon, 27 May 2019 19:33:31 GMT

@Van_1 wrote:
Wow! I can't believe that eraser trick worked! Thank you!

Believe it or not, I've had to do it with an old Compaq laptop years ago at work when I replaced something small like a SIM card (it wasn't, I forget what it was), and the tech on the helpline at the support centre told me to try this.

I've been using it as a last-ditch effort for the last 20 years.

The things I picked up while working front line tech support for my employer for internal employee support. I have buckets full of this stuff.

Re: No SIM

TheOldVR — Mon, 27 May 2019 19:37:02 GMT

@stonechucker .... gonna run out and buy some life-saving erasers from Dollarama now thanks to you :).

Wonder if this will work on that pesky Engine Service Soon light - lol.

Re: No SIM

hairbag1 — Mon, 27 May 2019 22:58:23 GMT

@TheOldVR wrote:

@stonechucker .... gonna run out and buy some life-saving erasers from Dollarama now thanks to you :).

Wonder if this will work on that pesky Engine Service Soon light - lol.

For a Public Mobile issue, sometimes adding $1.00 makes everything ok. With your vehicle, it's the same principle...but add 3 more zero's !