topic Re: Signal in Get Support

Signal

Christine77 — Wed, 05 Jan 2022 10:06:03 GMT

I am unable to make phone calls now. No cellular connection for a few hours. Is this normal? I'm downtown. Completely inconvenient. I used my data and made a phonecall on my app..

I just happen to get the 250bonus data plan...I'm lucky otherwise I would be frustrated.

Re: Signal

Anonymous — Sun, 26 May 2019 23:02:08 GMT

@Christine77 wrote:
I am unable to make phone calls now. No cellular connection for a few hours. Is this normal? I'm downtown. Completely inconvenient. I used my data and made a phonecall on my app..
I just happen to get the 250bonus data plan...I'm lucky otherwise I would be frustrated.

Downtown where? Moose Jaw? 🙂

Have you possibly used all your minutes in that $15 plan? What about texting in/out? And calls in?

Re: Signal

geopublic — Sun, 26 May 2019 23:40:19 GMT

@Christine77 wrote:
I am unable to make phone calls now. No cellular connection for a few hours. Is this normal? I'm downtown. Completely inconvenient. I used my data and made a phonecall on my app..
I just happen to get the 250bonus data plan...I'm lucky otherwise I would be frustrated.

@Christine77 Login into your selfserve account and make sure you have remaining outgoing minutes left. If minutes are not showing it means that you have used them up. Maybe consider moving up to the $25 plan that one includes unlimited canada wide minutes/texts plus 1GB of data.