topic Re: Service supended in Get Support

Service supended

Publicmobile201 — Wed, 05 Jan 2022 10:03:56 GMT

Service is supended payment has been made its sitting in the account

how can I fix this and get my phone to resume service!

I'm very disappointed and frustrated with Public mobile

Re: Service supended

geopublic — Fri, 24 May 2019 15:18:08 GMT

@Publicmobile201 wrote:
Service is supended payment has been made its sitting in the account
how can I fix this and get my phone to resume service!
I'm very disappointed and frustrated with Public mobile

@Publicmobile201 Login into your account and hit the Reactivate button and restart your phone.

Re: Service supended

PMFanatic — Fri, 24 May 2019 15:16:29 GMT

I would recommending messaging the kind folks at the Moderator_Team via this link to ivestigate your account and to provide some additional insight into your issue.

It helps to provide a detailed description of your problem and what your resolution goals are so they can best assist. If you are having troubles contacting the Moderator_Team, refer to the following knowledge base link.

Best of luck!

Re: Service supended

hairbag1 — Fri, 24 May 2019 15:59:40 GMT

@Publicmobile201 wrote:
Service is supended payment has been made its sitting in the account
how can I fix this and get my phone to resume service!
I'm very disappointed and frustrated with Public mobile

You get it going yet or still no service ? Can you still use your phone at all ? When is your reenewal date ?

Re: Service supended

Greg1275 — Sat, 08 Jun 2019 07:42:18 GMT

Hate people that ask questions on here but then never come back to look at the answer. This is a very simple fix. Just add more money to your account and repurchase the plan again. Immediately will start working. And public mobile will credit your account back with the extra money you put in.

Re: Service supended

computergeek541 — Sun, 09 Jun 2019 02:06:59 GMT

@Greg1275 wrote:
Hate people that ask questions on here but then never come back to look at the answer. This is a very simple fix. Just add more money to your account and repurchase the plan again. Immediately will start working. And public mobile will credit your account back with the extra money you put in.

In this case, the OP of the thread @Publicmobile201 already did that. My understanding was that was the reason for this thread beign created. @Publicmobile201 , did you mange to figure out a fix?

Re: Service supended

ShawnC13 — Sun, 09 Jun 2019 02:18:16 GMT

@Greg1275 wrote:
Hate people that ask questions on here but then never come back to look at the answer. This is a very simple fix. Just add more money to your account and repurchase the plan again. Immediately will start working. And public mobile will credit your account back with the extra money you put in.

This is very true, but you have only been here 24 hours how many times could you have experienced this already?

Re: Service supended

Greg1275 — Sun, 09 Jun 2019 05:31:36 GMT

I’m on many different support forums. And it’s the same old thing. People ask a question and get 20 answers back but never bother logging in again to see them