Locked out

strongforest — Wed, 05 Jan 2022 10:03:21 GMT

Hi is there a moderator out the @Moderator_Team so I can get into my account?

Re: Locked out

NDesai — Thu, 05 Jul 2018 23:26:52 GMT

@strongforest You will need to send a private message to the Moderator_Team with your account info and they will reset your password from their end.

More info on contacting mods:

How can I view my private messages between myself and a Community Moderator?

If I do need Moderator assistance, what information should I provide?

Once the Community Moderator has responded to your private message, they will provide you with a secure link so they can authenticate your account information

In order to validate your account information, you will be asked for 1) Your account number and 2) Your PIN number

What are the Contact Support’s hours of operation?
Monday - Friday 9AM (EDT) - 9PM (EDT) Saturday - Sunday 9AM (EDT) - 7:00PM (EDT)

strongforest — Thu, 05 Jul 2018 23:54:43 GMT

got it thanks