topic Re: Network compatibility check in Get Support

Network compatibility check

kanewt — Wed, 05 Jan 2022 10:02:53 GMT

I'm wanting to see if my iphone SE is compatible with Public Mobile. When I enter my IMEI number into "Check Your Phone" I get a message saying "Network Compatibility check is not available at this time". When (if ever) will it be available. My unlocked phone seems to not recognize your SIM.

Re: Network compatibility check

geopublic — Thu, 23 May 2019 15:03:47 GMT

@kanewt wrote:
I'm wanting to see if my iphone SE is compatible with Public Mobile. When I enter my IMEI number into "Check Your Phone" I get a message saying "Network Compatibility check is not available at this time". When (if ever) will it be available. My unlocked phone seems to not recognize your SIM.

@kanewt If the sim is not recognized it probably means that you phone is locked to the previous provider. You just need to give them a call and ask them to unlock your phone and once that is done the PM sim should be able to work on your phone.

Re: Network compatibility check

TheOldVR — Thu, 23 May 2019 15:04:28 GMT

Have you tried this?

https://willmyphonework.net/

Re: Network compatibility check

cork99 — Thu, 23 May 2019 15:05:15 GMT

it should work

Re: Network compatibility check

GinYVR — Thu, 23 May 2019 15:19:32 GMT

@kanewt Is your iPhone all setup or is it a wiped iPhone? Either case, make sure you have wifi. If you put in the SIM card into a carrier locked iPhone, the iPhone will be redirected to Apple's activation page. If that's the case, then you will need to get it unlocked.

If your phone is unlocked and not recognizing the SIM, the best way to diagnoise the issue is to put the SIM into any other phone to see if it gets recognized. If that's the case, then there is physical problem with your phone.

If your SIM card is not recognized on the other phone.. well you know what your problem is.

Re: Network compatibility check

sunflowershine — Thu, 23 May 2019 17:02:51 GMT

@kanewt wrote:
I'm wanting to see if my iphone SE is compatible with Public Mobile. When I enter my IMEI number into "Check Your Phone" I get a message saying "Network Compatibility check is not available at this time". When (if ever) will it be available. My unlocked phone seems to not recognize your SIM.

@kanewt Iphone normally picks up the first carrier in the phone record. You need to go to apple store and they will fix it for you.

Re: Network compatibility check

cavemantoronto — Fri, 24 May 2019 05:20:16 GMT

@kanewt wrote:
I'm wanting to see if my iphone SE is compatible with Public Mobile. When I enter my IMEI number into "Check Your Phone" I get a message saying "Network Compatibility check is not available at this time". When (if ever) will it be available. My unlocked phone seems to not recognize your SIM.

Compatibility checkers don't need to be used if you know phone is comptaible. They have errrors too. Manufacturer is often a better compatibility reference.