topic Re: Community Technical Issues in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Community-Technical-Issues/m-p/372284#M212869 <P>I need assistance with recovering my original account. I accidentally activated a new SIM card apparently with a new phone number entirely. I don't have any access to the portal for my original account, as I had thought I was using my main email as the username or it wasn't typed in correctly when it was originally activated when I bought the original SIM at the kiosk.</P><P>&nbsp;</P><P>Either way, I need to recover the account so that I can get the number I had been using back.</P><P>&nbsp;</P><P>Thanks,</P><P>&nbsp;</P><P>&nbsp;</P><P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/22437">@CS_Agent</a></P><P>&nbsp;</P><P>&nbsp;</P><P>Moved my mimmo</P> Wed, 05 Jan 2022 10:02:48 GMT JJ5 2022-01-05T10:02:48Z Re: Community Technical Issues https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Community-Technical-Issues/m-p/372284#M212869 <P>I need assistance with recovering my original account. I accidentally activated a new SIM card apparently with a new phone number entirely. I don't have any access to the portal for my original account, as I had thought I was using my main email as the username or it wasn't typed in correctly when it was originally activated when I bought the original SIM at the kiosk.</P><P>&nbsp;</P><P>Either way, I need to recover the account so that I can get the number I had been using back.</P><P>&nbsp;</P><P>Thanks,</P><P>&nbsp;</P><P>&nbsp;</P><P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/22437">@CS_Agent</a></P><P>&nbsp;</P><P>&nbsp;</P><P>Moved my mimmo</P> Wed, 05 Jan 2022 10:02:48 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Community-Technical-Issues/m-p/372284#M212869 JJ5 2022-01-05T10:02:48Z Re: Community Technical Issues https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Community-Technical-Issues/m-p/372286#M212870 <P>You would need to send a private message to moderator_team with your phone number. And the pin number.&nbsp; Or as many details as possible re the account.&nbsp;</P> Thu, 23 May 2019 04:29:05 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Community-Technical-Issues/m-p/372286#M212870 mimmo 2019-05-23T04:29:05Z