topic Re: 2 UT 1 / 2 UT 2 - All Circuits are busy in Get Support

2 UT 1 / 2 UT 2 - All Circuits are busy

haiderkhero — Wed, 05 Jan 2022 10:02:40 GMT

I signed up just a couple of days ago, and now when I making a call at my wife’s cell here in Winnipeg I am getting 2UT1 all circuits are busy and after a while it’s 2UT2 all circuits are busy!!

its been over 5 minuets now that I am getting this message, call not going through

it this normal !! I mean common with PM (Telus) network??

Re: 2 UT 1 / 2 UT 2 - All Circuits are busy

joesugarman27 — Wed, 04 Jul 2018 21:11:00 GMT

You will need to send a private message to a @CS_Agent,

In your message, please provide your name, Public Mobile account number or phone number and PIN.

Re: 2 UT 1 / 2 UT 2 - All Circuits are busy

haiderkhero — Wed, 04 Jul 2018 21:13:26 GMT

Thanks, doing it now. It’s been 10 mins and I can’t make a call

Re: 2 UT 1 / 2 UT 2 - All Circuits are busy

brent_liza — Wed, 04 Jul 2018 21:14:29 GMT

@haiderkhero Unfortunately you will need moderator assistance. Click this: message to moderators to send a private message to the moderator team with your phone number and an explanation.

Please include your phone number, name and pin to get faster response. Let them know if it is one number or multiple numbers that do not go out. If this happens at any certain time and ends around a certain time you know. This way they can trouble shoot easier for you and quicker. I hope they can help very quick. Sorry to hear you are having problems. In the mean time try fongo or textme they are apps that you can call for free temporarily until you can get fixed with public mobile.

Re: 2 UT 1 / 2 UT 2 - All Circuits are busy

joesugarman27 — Wed, 04 Jul 2018 21:17:43 GMT

No Problem 🙂

Hope you get your phone working soon

Re: 2 UT 1 / 2 UT 2 - All Circuits are busy

haiderkhero — Wed, 04 Jul 2018 21:20:39 GMT

Yeah sent msg to the moderators, waiting for reply.

Anyone facing sames issues with the network?

Re: 2 UT 1 / 2 UT 2 - All Circuits are busy

will13am — Wed, 04 Jul 2018 22:46:05 GMT

Personally I have never heard of 2UT1, 2UT2. What is this?

Re: 2 UT 1 / 2 UT 2 - All Circuits are busy

brent_liza — Wed, 04 Jul 2018 23:04:11 GMT

Could be a problem with the tower you are using. All circuits busy means just that. It's quite a rare recording to find unless there is some notable problem in the area (natural disaster or something is broken badly on the telco end of things). I’ve noticed it’s too many people on a tower too. We had the sound of music festival here in town over the weekend and too many people on the tower caused it to state this.

Re: 2 UT 1 / 2 UT 2 - All Circuits are busy

brent_liza — Wed, 04 Jul 2018 23:05:46 GMT

I found this on a Telus thread above and added my experience that I had about two weeks ago.

Re: 2 UT 1 / 2 UT 2 - All Circuits are busy

Tilo — Thu, 13 Sep 2018 23:41:49 GMT

I notice this on one number (250) but can call other numbers fine?

Re: 2 UT 1 / 2 UT 2 - All Circuits are busy

akhanzada — Fri, 14 Sep 2018 00:39:26 GMT

Hello,

I am getting a message that all circuits are busy. I can't call out. Please confirm the issue?

Thanks,

Asif

Re: 2 UT 1 / 2 UT 2 - All Circuits are busy

ash195541 — Fri, 14 Sep 2018 00:39:31 GMT

i am as well but only for certain people!

Re: 2 UT 1 / 2 UT 2 - All Circuits are busy

test11 — Fri, 14 Sep 2018 01:04:19 GMT

I'm getting that right now - have been for the past 2 hours (that's when I noticed). I was able to make an outgoing call to a Koodo user, but not other providers. People from other providers are sometimes able to call me.

Re: 2 UT 1 / 2 UT 2 - All Circuits are busy

Tilo — Fri, 14 Sep 2018 18:10:25 GMT

Rogers/Fido had issues yesterday. The number I had issues with yesterday was a Rogers one.

But could call same number from landline without issues at same time:

Outage info roger/fido

http://canadianoutages.com/status/rogers

http://canadianoutages.com/status/fido

https://www.iphoneincanada.ca/carriers/rogers/fido-outage-place-calls-texts/

Re: 2 UT 1 / 2 UT 2 - All Circuits are busy

Tilo — Mon, 12 Aug 2019 23:02:12 GMT

just happened again. Target provider unknown. Redialed and it worked. Messaged sounded like "2 uvu"

Re: 2 UT 1 / 2 UT 2 - All Circuits are busy

GinYVR — Tue, 13 Aug 2019 01:56:49 GMT

@TiloYou should keep a log with your time, location etc and send it to the moderators.

Re: 2 UT 1 / 2 UT 2 - All Circuits are busy

jor123 — Tue, 13 Aug 2019 13:11:14 GMT

How many 'circuits' does a typical 3G site have?

Re: 2 UT 1 / 2 UT 2 - All Circuits are busy

GinYVR — Tue, 13 Aug 2019 13:38:01 GMT

@jor123These days they are software defined. The message is a left over artifacts from time long passed.

Re: 2 UT 1 / 2 UT 2 - All Circuits are busy

jor123 — Tue, 13 Aug 2019 13:41:47 GMT

@GinYVR wrote:
@jor123These days they are software defined. The message is a left over artifacts from time long passed.

Isn't 3G still circuit switched and not packet based for voice though? Like an all-or-nothing call active/call inactive vs. variable levels of bandwidth throughout a call?

Re: 2 UT 1 / 2 UT 2 - All Circuits are busy

GinYVR — Tue, 13 Aug 2019 14:12:47 GMT

@jor123I think it varies depending on age of installation and where. Hence why I told the OP to log the location and time.