topic Re: Can't log into my account in Get Support

Can't log into my account

andsta — Wed, 05 Jan 2022 10:02:37 GMT

I know my password and email because it's the same for everything, but it's not letting me into my account. My payments due tomorrow but I am now locked out of my account. I clicked forget password twice and recieved no email back in return.

Re: Can't log into my account

MoreYummy — Wed, 04 Jul 2018 19:08:40 GMT

In this case, please private message your account information to @CS_Agent

They will assist you how to unlock your account.

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-How-to-Contact-our-Community-Moderators/ta-p/76452/show-comments/true

Re: Can't log into my account

adil-5aar — Wed, 04 Jul 2018 19:07:54 GMT

Click here to send the moderators team a private message with your phone number email and small details f your problem. Moderators' hours of operation are M-F 9AM-9PM(EST) & S/S 9AM-7:30PM(EST)
Information regarding the moderators team can be found by following this link.

Re: Can't log into my account

Anonymous — Wed, 04 Jul 2018 19:09:28 GMT

you need send a private message to Click here

In your message put it, please include.

- your account number

- your phone number

- your account PIN

- Detailed explanation of specific

- them can help you a lot nice service Team

Good Luck

Re: Can't log into my account

Luddite — Wed, 04 Jul 2018 20:20:09 GMT

@andsta If you have a credit card on file, try dialling 611 and make the payment.

Are you aware that activating autopay will save this aggravation and save $2/30 days?