topic Re: Is this message SPAM ? in Get Support

Is this message SPAM ?

ohitora — Wed, 05 Jan 2022 10:02:36 GMT

Almost daily I keep on getting the following message which I’m cut and pasting below – Is this SCAM or what because I have never complained about my BELL FIBE TV service.

Public Mobile here. Unresolved complaint about telecom or residential TV service? CCTS may be able to help. 1-888-221-1687 or www.ccts-cprst.ca. Free msg.

Re: Is this message SPAM ?

RobertQc — Wed, 04 Jul 2018 19:03:36 GMT

@ohitora wrote:
Almost daily I keep on getting the following message which I’m cut and pasting below – Is this SCAM or what because I have never complained about my BELL FIBE TV service.
Public Mobile here. Unresolved complaint about telecom or residential TV service? CCTS may be able to help. 1-888-221-1687 or www.ccts-cprst.ca. Free msg.

I feel like its spam, but apparently it is technically not spam 😞 Although almost "daily" would be a major concern for me, I would suggest contacting a higher up, like the moderator team to give them a chance to fix this error since it should be closer to 4 times a year.

I have complained about this exact same message in the past, but apparently they are legally required to send that message despite my (and many other people) feeling like its spam.

Re: Is this message SPAM ?

adil-5aar — Wed, 04 Jul 2018 19:01:43 GMT

if you have never complained just ignor it and mark it as spam ..

thats it

u can mark it as spam in your email and u will not got it in your mail received box

have a nice day

Re: Is this message SPAM ?

kav2001c — Wed, 04 Jul 2018 19:23:24 GMT

Hehe spam

As others say, it FEELS like spam but it is a legal requirement hence the messages (usually monthly or quarterly though; daily is a new one to me)

Re: Is this message SPAM ?

will13am — Wed, 04 Jul 2018 19:52:12 GMT

I seem to receive this every couple of months on average. Take it in stride, don't blow a blood vessel unless you have a $10 limited usage plan.

Re: Is this message SPAM ?

computergeek541 — Wed, 04 Jul 2018 20:03:21 GMT

I considered it to be "mandated spam". The message itself is legitimate, but I feel that there really is zero reason for Public Mobile to send this message to customers every few months (other than that they have to remind people because of a rule). On modern smartphones, the messages can easily be blocked.

Re: Is this message SPAM ?

Karnbot13 — Thu, 05 Jul 2018 00:05:49 GMT

@will13am wrote:
I seem to receive this every couple of months on average. Take it in stride, don't blow a blood vessel unless you have a $10 limited usage plan.

I thought it was only the outgoing texts that got counted on that plan?

Re: Is this message SPAM ?

stonechucker — Thu, 05 Jul 2018 01:00:25 GMT

I’ve future dated for a 30 day plan, still mid cycle on my 90 day plan.

previously, I’ve looked back, and it’s been about 3 -r month intervals. I made my plan change just a week ago ... I wonder if the 30 day plans get it every cycle? 90 day seems 1 per cycle.

Note... PM Is forced to notify you of this message. As they don’t send you paper or electronic bills, SMS is really the only option.