topic Re: Locked out - ignore please private message sent to moderator in Get Support

Locked out - ignore please private message sent to moderator

Tallangela — Wed, 05 Jan 2022 10:01:37 GMT

hello, I am locked out of my account and the forgot password link does not work. Can a moderator assist? Thank you.

Re: Locked out - ignore please private message sent to moderator

geopublic — Tue, 21 May 2019 16:12:38 GMT

To contact Public Mobile click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.

Moderator Hours: Monday-Friday 8 am(Eastern) to 12 am (Eastern) and Saturday, and Sunday from 8 am(Eastern) to 10 pm (Eastern).

Re: Locked out - ignore please private message sent to moderator

Jackhyf63 — Wed, 22 May 2019 18:06:57 GMT

@Tallangela :

message to moderators to send a private message to the moderator team with your phone number, PIN, and an explanation.