topic Re: Hassle-free experience at Walmart (Mississauga-Dixie) in Get Support

Hassle-free experience at Walmart (Mississauga-Dixie)

karthiks — Wed, 05 Jan 2022 10:00:46 GMT

A toooouch disappointed to not see the uniquely designed kiosks that I had seen in one of those PR/marketing releases, but very happy with the service at the Walmart's Wireless section. Moving my month-old Chatr number was an option but I decided to discard it. The representative was extremely patient while I made some permutations (number selection).

Something that I noticed: if I ignored a number that was available (customised), I would not be able to select it again if I skipped, searched for something else, and then decided to come back for it. The explanation given to me was, "Someone else—at another location—might have chosen that now". Well - either that (talk about coincidences) or that's how the system was designed.

All said - I was up and running with a new SIM in no time. Must say I was tempted to ask the representative for a referral (for the $10 credit) but decided against it.

Glad to be with Public Mobile. Looking forward to making some meaningful contributions here too.

EDITED to add: And yes, as pointed out below, the SIM was indeed free. Realised it much later. Having come from a country where operator SIM cards are free by default, I didn't notice this till now. Thank you for pointing that out.

Come to think... My earlier SIM - Chatr - was also free but that was because the Chatr officer ran into some issues while billing, it was close to EOD too, and so he waived it off pronto.

Re: Hassle-free experience at Walmart (Mississauga-Dixie)

hairbag1 — Mon, 20 May 2019 08:16:11 GMT

@karthiks wrote:
A toooouch disappointed to not see the uniquely designed kiosks that I had seen in one of those PR/marketing releases, but very happy with the service at the Walmart's Wireless section. Moving my month-old Chatr number was an option but I decided to discard it. The representative was extremely patient while I made some permutations (number selection).

Something that I noticed: if I ignored a number that was available (customised), I would not be able to select it again if I skipped, searched for something else, and then decided to come back for it. The explanation given to me was, "Someone else—at another location—might have chosen that now". Well - either that (talk about coincidences) or that's how the system was designed.

All said - I was up and running with a new SIM in no time. Must say I was tempted to ask the representative for a referral (for the $10 credit) but decided against it.

Glad to be with Public Mobile. Looking forward to making some meaningful contributions here too.

Good to hear you had a positive customer experience at Walmart. Welcome to Public Mobile.

FYI...you have the ability to change your cell number, once every 30 days here at PM. If you find a satisfying permutation, you can change it...for free.

Re: Hassle-free experience at Walmart (Mississauga-Dixie)

liuxinbing — Mon, 20 May 2019 09:44:41 GMT

And Walmart is the only place to get SIM for free. WOW doesn't care, when ask for free SIM, the guy just said "go Walmart"

Re: Hassle-free experience at Walmart (Mississauga-Dixie)

RossN — Mon, 20 May 2019 14:46:06 GMT

I wasn't aware that you would get a free sim at signup with walmart ,is this policy Canada wide?

Re: Hassle-free experience at Walmart (Mississauga-Dixie)

Anonymous — Mon, 20 May 2019 15:14:54 GMT

@RossN wrote:
I wasn't aware that you would get a free sim at signup with walmart ,is this policy Canada wide?

It's available in the Kamloops BC store for an in-store activation.

Know that this is a Walmart thing...not Public Mobile. Vendors can do what they want. I think London Drugs might also have some in-store deals. But when it comes time for a Public Mobile promo that is online, then you won't want to use the store. And Walmart are more interested in selling you the activation than informing you of the online promo.

Re: Hassle-free experience at Walmart (Mississauga-Dixie)

liuxinbing — Mon, 20 May 2019 15:56:44 GMT

@Anonymous wrote:
@RossN wrote:
I wasn't aware that you would get a free sim at signup with walmart ,is this policy Canada wide?
It's available in the Kamloops BC store for an in-store activation.
Know that this is a Walmart thing...not Public Mobile

It is PM thing. Look at the PM's fine print. It says specifically that get SIM for free if activated in store in WOW and Walmart

Re: Hassle-free experience at Walmart (Mississauga-Dixie)

Anonymous — Mon, 20 May 2019 16:50:58 GMT

@liuxinbing wrote:
@Anonymous wrote:
@RossN wrote:
I wasn't aware that you would get a free sim at signup with walmart ,is this policy Canada wide?
It's available in the Kamloops BC store for an in-store activation.
Know that this is a Walmart thing...not Public Mobile

It is PM thing. Look at the PM's fine print. It says specifically that get SIM for free if activated in store in WOW and Walmart

I'm no lawyer but I seem to think that's a footnote reference to when they repeat the promo of free sim and 2nd 30 days credit. Notice footnote #9. If it was an always on thing for the stores then all of the stores would be able to and not just Walmart and WOW. Maybe they do. Dunno.

Re: Hassle-free experience at Walmart (Mississauga-Dixie)

MandyJ — Mon, 20 May 2019 16:56:38 GMT

@RossN wrote:
I wasn't aware that you would get a free sim at signup with walmart ,is this policy Canada wide?

Not sure about all the Walmarts across the country, but I can verify that the one in Oshawa, Ontario did provide a free SIM card around a week ago when I switched to Public Mobile. 🙂

Re: Hassle-free experience at Walmart (Mississauga-Dixie)

computergeek541 — Mon, 20 May 2019 19:44:11 GMT

@Anonymous wrote:
@liuxinbing wrote:
@Anonymous wrote:
@RossN wrote:
I wasn't aware that you would get a free sim at signup with walmart ,is this policy Canada wide?
It's available in the Kamloops BC store for an in-store activation.
Know that this is a Walmart thing...not Public Mobile

It is PM thing. Look at the PM's fine print. It says specifically that get SIM for free if activated in store in WOW and Walmart
I'm no lawyer but I seem to think that's a footnote reference to when they repeat the promo of free sim and 2nd 30 days credit. Notice footnote #9. If it was an always on thing for the stores then all of the stores would be able to and not just Walmart and WOW. Maybe they do. Dunno.

Sim cards are not always free. @Anonymous is correct in that the $0 sim card reference on the plan page is only in reference to the Flash weekend sales.

Re: Hassle-free experience at Walmart (Mississauga-Dixie)

computergeek541 — Mon, 20 May 2019 19:50:58 GMT

@RossN wrote:
I wasn't aware that you would get a free sim at signup with walmart ,is this policy Canada wide?

If there is no Public Mobile promotion, the store doesn't have to do anything about a free sim card. With the question of it is the policy of the third-party company who sells them at Walmart's mobile's department rule, internal company policy isn't something that customers are normally privy to. If they don't advertise free sim with activation, its completely YMMV.

When Public Mobile advertises free sim cards with in-store activation, it's supposed to be at all of the official activation points.

Re: Hassle-free experience at Walmart (Mississauga-Dixie)

karthiks — Mon, 20 May 2019 22:59:28 GMT

Oh wow, this is useful to know! Thank you for sharing that bit of info.

Guess it is too much to ask: but calls are not auto-forwarded to the new number, no?

Re: Hassle-free experience at Walmart (Mississauga-Dixie)

GinYVR — Tue, 21 May 2019 17:31:08 GMT

No London Drugs doesn't offer free SIM by default, I went in last week.

@Anonymous wrote:
@RossN wrote:
I wasn't aware that you would get a free sim at signup with walmart ,is this policy Canada wide?
It's available in the Kamloops BC store for an in-store activation.
Know that this is a Walmart thing...not Public Mobile. Vendors can do what they want. I think London Drugs might also have some in-store deals. But when it comes time for a Public Mobile promo that is online, then you won't want to use the store. And Walmart are more interested in selling you the activation than informing you of the online promo.