topic Re: Payemnt Problem in Get Support

Payemnt Problem

thottempudiakhi — Wed, 05 Jan 2022 10:00:39 GMT

Hi,

I Opted for a 40$ plan.I even opted for auto-payment.So it means only 38$ should be debited from my account instead 42$ is debited.Please help.

Thanks,

Akhil

Re: Payemnt Problem

joesugarman27 — Thu, 28 Jun 2018 15:58:06 GMT

Re: Payemnt Problem

NDesai — Thu, 28 Jun 2018 15:59:20 GMT

@thottempudiakhi That is correct. The first payment is the total plan cost, but if you enabled autopay during activation, you will see the $2 credit in your account. On the next renewal, you will be charged $36+tax and then continued $38+tax.

Re: Payemnt Problem

joesugarman27 — Thu, 28 Jun 2018 15:58:29 GMT

Re: Payemnt Problem

GreatCanadian — Thu, 28 Jun 2018 15:57:15 GMT

Is this the first month of your plan? The $2 autopay credit will show up on the second payment.

Re: Payemnt Problem

thottempudiakhi — Thu, 28 Jun 2018 15:59:44 GMT

No this is my third month.Auto-pay is on from first month.

Re: Payemnt Problem

NDesai — Thu, 28 Jun 2018 16:03:03 GMT

@thottempudiakhi wrote:
No this is my third month.Auto-pay is on from first month.

Oh then, $42 is the total you were charged and that is probably correct ($38 + tax).