topic Re: Credit Card Won't Authorize in Get Support

Credit Card Won't Authorize

CovertCypher — Wed, 05 Jan 2022 10:00:20 GMT

Hello,

Public Mobile doesn't seem to be able to authorize a charge on credit card; my credit card company says there is nothing wrong with my card. My service has been cut off and I need this phone online immediately.

I do not have a second Credit Card. Any help would be appreciated.

Re: Credit Card Won't Authorize

ShawnC13 — Wed, 27 Jun 2018 21:50:23 GMT

@CovertCypher wrote:
Hello,

Public Mobile doesn't seem to be able to authorize a charge on credit card; my credit card company says there is nothing wrong with my card. My service has been cut off and I need this phone online immediately.

I do not have a second Credit Card. Any help would be appreciated.

You will need to contact the mods for this.

To send a private message to a moderator click this link.

In your message please include:

PM Phone Number
4 digit PIN (if you don't remember this then they will need at least 3 of the following to verify your identity)
account number
date of birth
complete address listed on account with postal code
email address on account
most commonly called numbers
alternate number listed on the account
last payment date and amount
last 4 digits of the credit card

Detailed explanation

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More info on moderators

Re: Credit Card Won't Authorize

will13am — Wed, 27 Jun 2018 21:57:00 GMT

@CovertCypher, while waiting for moderator response to private messaging, I suggest trying again with a different browser, clearing browser cache and incognito mode. These are strategies that have been successful for other customers in the past. It is worth a try.

Re: Credit Card Won't Authorize

stonechucker — Wed, 27 Jun 2018 23:22:31 GMT

Check out local Shoppers Drugmart, Canadian Tire gas bars, or WOW Mobile or Walmart for vouchers, in the mean time.

Re: Credit Card Won't Authorize

CherylKirby — Thu, 28 Jun 2018 01:32:19 GMT

I had difficulty with any phone number that had #1 before the area code. As soon as I removed it, the problems were resolved. That includes all 1-800 (801, 804 etc).

Re: Credit Card Won't Authorize

stonechucker — Thu, 28 Jun 2018 02:03:26 GMT

@CovertCypher, have you responded to the wrong thread? What does your response have to do with this thread?

Also, because you’ve put it here, what is the meaning of the #1 anyways? A +1 I know will help eleaviate local vs long distance calling messages, but know nothing about the #1.