topic Re: accidently ported the wrong number in Get Support

accidently ported the wrong number

Camhaight28 — Wed, 05 Jan 2022 09:59:34 GMT

Hey There,

I am a vendor inside of a walmart and I accidently ported the wrong number into a Public Mobile account. I am able to port the number back into right user but then that would cancel the account with public mobile. Is there a way to put a hold on a Public Mobile account while I move the number out?

Cheers!

Cameron Haight

Walmart Sales Associate

Re: accidently ported the wrong number

daredogg — Mon, 25 Jun 2018 18:38:08 GMT

I'm guessing you'll have to direct message the moderator team to help you... as I don't think anyone here has the power to make account related changes.

Re: accidently ported the wrong number

Camhaight28 — Mon, 25 Jun 2018 18:41:00 GMT

Thank you for the suggestion. I did get ahold of the Moderator team and I am on standby for them to reach out to me.

Re: accidently ported the wrong number

daredogg — Mon, 25 Jun 2018 18:45:27 GMT

No problem! Have a great day

Re: accidently ported the wrong number

vogelhut — Mon, 25 Jun 2018 20:26:35 GMT

I'm suddenly very relieved my Walmart activation went smoothly...

Re: accidently ported the wrong number

meocon — Mon, 25 Jun 2018 20:34:04 GMT

@Camhaight28 I think you guys can call them directly as I saw Walmart salesmen called Public Mobile customer service few days to get activation problem fix.