topic Re: Enable US data roaming in Get Support

Enable US data roaming

Von — Wed, 05 Jan 2022 09:59:13 GMT

My daughter is away with her phone in the US right now. All her data is turned off in her settings.

I just purchased a one-time add-on for US data. What instructions should I send her to enable the use of the data in the settings? She has an iPhone 6.

Re: Enable US data roaming

tanadongell — Fri, 17 May 2019 18:07:21 GMT

once you have activated it on the acount she should recieve a notification and then be able to use it:)

Re: Enable US data roaming

geopublic — Fri, 17 May 2019 18:14:43 GMT

@Von wrote:
My daughter is away with her phone in the US right now. All her data is turned off in her settings.
I just purchased a one-time add-on for US data. What instructions should I send her to enable the use of the data in the settings? She has an iPhone 6.

@VonHow to enable roaming on an iPhone:

Select Settings > Cellular > move ‘Data Roaming’ to the ‘ON’ position.

Also confirm that Cellular Data is Enabled. Open the Settings app and tap on "Cellular".
Toggle the switch next to "Cellular Data" so that it’s in the ON position.

Re: Enable US data roaming

Von — Fri, 17 May 2019 18:12:51 GMT

Thank you @geopublic .

Does she need to toggle her cellula data on first so she can access the roaming option?

Re: Enable US data roaming

geopublic — Fri, 17 May 2019 18:15:18 GMT

@Von wrote:
Thank you @geopublic .

Does she need to toggle her cellula data on first so she can access the roaming option?

@Von Sorry, yes she does.

Re: Enable US data roaming

Von — Fri, 17 May 2019 18:17:33 GMT

@geopublic many thanks!