topic Re: Oracles in Get Support

Oracles

joesugarman27 — Wed, 05 Jan 2022 09:58:57 GMT

How do Oracles Type so fast????????

No, but seriously thanks for helping people in the community. it really helps 🙂

Re: Oracles

will13am — Sat, 23 Jun 2018 14:17:17 GMT

Thanks for the vote of confidence. Everybody is helpful regardless of the level of contribution.

Re: Oracles

Anonymous — Sat, 23 Jun 2018 14:26:35 GMT

@joesugarman27 wrote:
How do Oracles Type so fast????????

I know right! If I'm sitting here doing other things and notice a new question and think I could try to answer it..I start typing and click Post and boom they've already replied.

Re: Oracles

meocon — Sat, 23 Jun 2018 14:27:42 GMT

@joesugarman27 Yes they're super super super fast. Oracles is ON 24/7 cannot believe it. Excellent jobs

Re: Oracles

joesugarman27 — Sat, 23 Jun 2018 14:37:10 GMT

I know right

Re: Oracles

shartomjam — Sat, 23 Jun 2018 14:51:39 GMT

Our Oracles here at PM are the best - they are quick to respond, extremely helpful, very thorough and have an incredible wealth of knowledge. Thanks to all of you!

Re: Oracles

ShawnC13 — Sat, 23 Jun 2018 16:21:34 GMT

Thanks for all the comments this was fun to read. Maybe we are using "voice to text" and that is how we are faster. lol For me the knowledge earned here is from the long standing Oracles and customers and I just do A LOT of reading on here to find o ut what the issues people are having and what has worked for them and just try to remember is the next time someone else has an issue.

Re: Oracles

Anonymous — Sat, 23 Jun 2018 23:10:33 GMT

Well I don't know how just chatting about something can be a solution but thanks whoever gave me the solution check. I wouldn't be insulted if it got unchecked.

For those super-quick-off-the-draw Oracles...I could see having canned text for the all too frequent same questions but boy...to pull them out that fast and reply...

Re: Oracles

zhadj030 — Sat, 23 Jun 2018 23:32:51 GMT

What if I told you they are actually robots that can see the future and travel there. Some already predicted how the fifa world Cup will end and who will win it.

I tried to trick them once but couldn't and I was told I would end up in an isolated island with no Netflix. I was truely frightening.

Joking aside they are good people that turn out in the right topic in the right time.

Re: Oracles

srlawren — Sat, 23 Jun 2018 23:50:49 GMT

@Anonymous wrote:

For those super-quick-off-the-draw Oracles...I could see having canned text for the all too frequent same questions but boy...to pull them out that fast and reply...

@Anonymous in case you missed it, anyone (not just oracles) can use the macro feature for canned responses. I wrote up a tutorial on community macros that you may want to check out.

Re: Oracles

Anonymous — Sun, 24 Jun 2018 01:45:28 GMT

@srlawren wrote:
@Anonymous in case you missed it, anyone (not just oracles) can use the macro feature for canned responses. I wrote up a tutorial on community macros that you may want to check out.

Thanks @srlawren.

When I first got here I went through all the different available screens and I remembered seeing that and I thought well what would I need to automate. So I forgot about it. So just now I had a look and set up a little test and tested a reply and there it was in a drop down next to Quote. Cool.

So now how does one convince some users to proof read (and edit) their canned responses that they appear to pull out... even irrelevantly. 🙂

Not saying MY writing is going to be perfect all the time just if you're going to go to the trouble of having a canned response then how about making it right.

Re: Oracles

srlawren — Sun, 24 Jun 2018 04:23:27 GMT

@Anonymous wrote:

So just now I had a look and set up a little test and tested a reply and there it was in a drop down next to Quote. Cool.

@Anonymous glad you found it helpful 🙂

@Anonymous wrote:
So now how does one convince some users to proof read (and edit) their canned responses that they appear to pull out... even irrelevantly. 🙂

@Anonymous is that a hint? Do I have errors? LOL.

Re: Oracles

Anonymous — Sun, 24 Jun 2018 04:44:08 GMT

@srlawren: Sorry. Nope. I didn't read it. You saying macros tipped me off to "oh I've seen that in one of the sub-menus and oh that's what they're for".

No. The only seemingly obvious use of a macro with typos that I've so far been able to conclude by my own imaginings is the one who always directs people to the mods even though it's not a proper or relevant answer to the problem.

Re: Oracles

NDesai — Sun, 24 Jun 2018 06:11:09 GMT

Thanks for the compliment!

We are just spread out in the wetcoast and eatcoast. I barely come online during early morning and others barely come online during late night. Our responses are usually quicker because as some of you mentioned, we just have more knowledge of problems and solutions gained from the past. If you all try to spend more time here and continue to grasp what goes around here, you will possibly beat us just like some of you already do 😉

Re: Oracles

srlawren — Sun, 24 Jun 2018 18:09:11 GMT

@Anonymous wrote:

No. The only seemingly obvious use of a macro with typos that I've so far been able to conclude by my own imaginings is the one who always directs people to the mods even though it's not a proper or relevant answer to the problem.

@Anonymous I think I know the individual of whom you speak. Quite annoying.

Re: Oracles

computergeek541 — Sun, 24 Jun 2018 20:38:55 GMT

@Anonymous wrote:
No. The only seemingly obvious use of a macro with typos that I've so far been able to conclude by my own imaginings is the one who always directs people to the mods even though it's not a proper or relevant answer to the problem.

Sorry to hear about your issue. To solve it, you will need to contact the mod. (I'm not really going to tag them with this post.)

Please be sure to include:

-phone number

-account pin

-description of issue

Blah, blah, blah They will usually respond within 24 hours and offer to assist you, blah, blah blah.

I guesss I already beat others to it.