topic Re: Monthly Data Usage in Get Support

Monthly Data Usage

Juiceton12345 — Wed, 05 Jan 2022 09:58:16 GMT

I am trying to find out what my average monthly data use is, iv looked around in my profile and while i can find my plan usuage history, it doesnt tell me about my data usage. anyone know where i can find this ?

Thanks

Re: Monthly Data Usage

Triguy — Thu, 16 May 2019 11:57:17 GMT

After you log into your self serve account - under data and add-ons then click on view usuage which will show amount used and remaining limit.

Re: Monthly Data Usage

Juiceton12345 — Thu, 16 May 2019 12:02:26 GMT

no way to find out about the previous months is there?

Re: Monthly Data Usage

Triguy — Thu, 16 May 2019 12:10:25 GMT

Click on the usuage tab on the main screen and you can select a date range to view previous usuage.

Re: Monthly Data Usage

Juiceton12345 — Thu, 16 May 2019 12:08:32 GMT

okay, thanks .

Re: Monthly Data Usage

buchaneer52 — Thu, 16 May 2019 12:12:42 GMT

If you select View My Usage, you will go to a page that shows your usage for Last 7 Days (as default) but you can select the time period below that and you can select a Start Date and End Date for whatever time period you want.

Re: Monthly Data Usage

buchaneer52 — Thu, 16 May 2019 12:23:34 GMT

Select the "View My Usage" in the "My Plan" Section of Your Account

Re: Monthly Data Usage

geopublic — Thu, 16 May 2019 13:32:32 GMT

@Juiceton12345 In addition to the data usage report online you can also use the built in data usage monitor on your phone. Another PM member has provided an Android app free for PM users that can be downloaded via the play store called Data Witnes PM.

More info on the app can be found here:

https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/IWIK-s-quot-Data-Witness-quot-for-Android-Getting-started-and/m-p/58970/highlight/true#M7243

This article is also a good reference when it comes to data usage at PM.