topic Re: U.S. data roaming not working in Get Support

U.S. data roaming not working

edalgaard — Wed, 05 Jan 2022 09:57:01 GMT

I bought a talk-text US add on and 1 GB of US data. Talk and text are working fine but not data. I have an Mi A1 phone. I have checked the APN settings and they seem to be correct. Roaming is on. What should I try next?

Re: U.S. data roaming not working

geopublic — Tue, 14 May 2019 20:13:04 GMT

@edalgaard wrote:
I bought a talk-text US add on and 1 GB of US data. Talk and text are working fine but not data. I have an Mi A1 phone. I have checked the APN settings and they seem to be correct. Roaming is on. What should I try next?

@edalgaard You got to make sure roaming and data are turned on.

This article is agood reference for troubleshooting.

Re: U.S. data roaming not working

edalgaard — Tue, 14 May 2019 21:25:57 GMT

Thank you, I found my mistake. I was rushing when I bought the data package, and I accidentally bought the regular 1GB data instead of the US roaming. Duh! Have now bought the right one and all is working.