topic Re: Signal Strength Keeps Switching between PM, Telus and No Service in Get Support

Signal Strength Keeps Switching between PM, Telus and No Service

tqlam — Wed, 05 Jan 2022 09:56:22 GMT

I have been with PM almost two years and didn't have any signal issues, but in the last few days, I noticed the signal dropped and very weak, ONE bar on iphone and started yesterday, it keeps switching between PM, TELUS and NO SERVICE. Sometimes it's back to PM with 3G only. My wife has the iphone 7 and I have the iphone 8, we both seeing the same issues. We have rebooted our phones, but it doesn't help. I went outside the house and walked around the area within 2 KM, some location with one bar LTE.

Does anyone have issues with network signal in the last few days?

Re: Signal Strength Keeps Switching between PM, Telus and No Service

jp2 — Sat, 16 Jun 2018 15:19:54 GMT

I haven't experienced this in Alberta.

Others recommend getting a Telus experience app to tell Telus about the network issue. (PM is on the Telus network)

Re: Signal Strength Keeps Switching between PM, Telus and No Service

tqlam — Sat, 16 Jun 2018 15:25:40 GMT

But telus app requires telus account to sign in, which I don't have a telus account.

Re: Signal Strength Keeps Switching between PM, Telus and No Service

jp2 — Sat, 16 Jun 2018 15:31:36 GMT

Use your PM account. Telus owns PM

Re: Signal Strength Keeps Switching between PM, Telus and No Service

meocon — Sat, 16 Jun 2018 17:19:53 GMT

@tqlam You can try to restore your iOS via iTunes. It will help somehow. Good Luck.

Re: Signal Strength Keeps Switching between PM, Telus and No Service

tqlam — Tue, 26 Jun 2018 18:25:45 GMT

PM account doesn't work.

Re: Signal Strength Keeps Switching between PM, Telus and No Service

tqlam — Tue, 26 Jun 2018 18:26:28 GMT

I didn't do anything with both phones, but network is back to normal after two days.