topic Re: Credit Card keeps on getting declined in Get Support

Credit Card keeps on getting declined

604jimmy — Wed, 05 Jan 2022 09:56:09 GMT

I need to pay for the next 3 months.

I tried putting in two different credit cards but I get the message

Unable to Process Transaction

What should I do?

Re: Credit Card keeps on getting declined

ShawnC13 — Fri, 15 Jun 2018 20:48:48 GMT

@604jimmy wrote:
I need to pay for the next 3 months.

I tried putting in two different credit cards but I get the message
Unable to Process Transaction

What should I do?

STOP trying to process you could actually be getting charged!! You need to contact the mods!!

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account number
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complete address listed on account with postal code
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alternate number listed on the account
last payment date and amount
last 4 digits of the credit card
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Re: Credit Card keeps on getting declined

will13am — Sat, 16 Jun 2018 00:29:29 GMT

@604jimmy, eventually you will need to put your credit card into the account so that you don't have to have this situation repeat itself every renewal. Try using a different brower, clearing browser cache and using incognito mode as strategies to overcome the problem. I have good luck using chrome browser.

BTW, simply adding the credit card to the account should not result in any payment being taken. Top up attempts might.

Re: Credit Card keeps on getting declined

604jimmy — Sat, 16 Jun 2018 02:35:14 GMT

Thanks,

No it was on Auto Pay. It failed. So I removed it an tried another card.

Contacted mods 5 hours ago.... Heard nothing so far...

It's the start of the weekend and I'm left trying to find wifi hot spots around the city