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    <title>topic Re: Made payment to wrong account? in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Made-payment-to-wrong-account/m-p/246085#M209999</link>
    <description>&lt;P&gt;&lt;STRONG&gt;you need send a private message&amp;nbsp;Click &lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank"&gt;here&lt;/A&gt;&amp;nbsp;&lt;/STRONG&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;STRONG&gt;In your message put it, please include .&lt;/STRONG&gt;&lt;BR /&gt;&lt;STRONG&gt;- your account number , if you have it , or email address .&lt;/STRONG&gt;&lt;BR /&gt;&lt;STRONG&gt;- your phone number and 4 digit PIN .&lt;/STRONG&gt;&lt;BR /&gt;&lt;STRONG&gt;- your name .&lt;/STRONG&gt;&lt;BR /&gt;&lt;STRONG&gt;- Detailed explanation of specific.&lt;/STRONG&gt;&lt;BR /&gt;&lt;STRONG&gt;- them can help you a lot nice team service&lt;/STRONG&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;STRONG&gt;Good Luck&lt;/STRONG&gt;&lt;/P&gt;</description>
    <pubDate>Fri, 15 Jun 2018 16:21:12 GMT</pubDate>
    <dc:creator>Anonymous</dc:creator>
    <dc:date>2018-06-15T16:21:12Z</dc:date>
    <item>
      <title>Made payment to wrong account?</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Made-payment-to-wrong-account/m-p/246080#M209997</link>
      <description>&lt;P&gt;I have 2 public mobile accounts.&amp;nbsp; I made a payment to one account, which was actually intended for the other account &lt;span class="lia-unicode-emoji" title=":disappointed_face:"&gt;😞&lt;/span&gt;&amp;nbsp; Is there any way I can get this payment moved?&lt;/P&gt;</description>
      <pubDate>Wed, 05 Jan 2022 09:56:02 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Made-payment-to-wrong-account/m-p/246080#M209997</guid>
      <dc:creator>herb084</dc:creator>
      <dc:date>2022-01-05T09:56:02Z</dc:date>
    </item>
    <item>
      <title>Re: Made payment to wrong account?</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Made-payment-to-wrong-account/m-p/246083#M209998</link>
      <description>&lt;P&gt;&lt;SPAN&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/48990"&gt;@herb084&lt;/a&gt;&amp;nbsp;I recommend you send a private message to the moderator team and ask them to fix that up for you.&amp;nbsp; include your account# or phone#, as well as your account PIN (if know) to help speed up the identification process.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Click &lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank"&gt;here&lt;/A&gt; to send the moderator team a private message.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;You can find information regarding the moderator team by following &lt;A href="https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452/show-comments/true" target="_blank"&gt;this link&lt;/A&gt;.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;How long until a moderator replies?:&lt;/SPAN&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;SPAN&gt;Office Hours: Mon-Friday 9am to 9pm, and Saturday &amp;amp; Sunday from 9am to 7:30pm [Toronto Time].&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN&gt;Messages are replied to during office hours, in the order in which they are received&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN&gt;Typical response time is between 1-3 hours, depending on message queue, but can be up to 48 hours.&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN&gt;There is no need to send multiple messages.&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;SPAN&gt;How can I view my private messages between myself and a Community Moderator?&lt;/SPAN&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;SPAN&gt;&lt;A href="https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Private-Messages-viewing-and-creating/ta-p/168500" target="_blank"&gt;How to view and reply to your private messages&lt;/A&gt;&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;</description>
      <pubDate>Fri, 15 Jun 2018 16:20:16 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Made-payment-to-wrong-account/m-p/246083#M209998</guid>
      <dc:creator>meocon</dc:creator>
      <dc:date>2018-06-15T16:20:16Z</dc:date>
    </item>
    <item>
      <title>Re: Made payment to wrong account?</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Made-payment-to-wrong-account/m-p/246085#M209999</link>
      <description>&lt;P&gt;&lt;STRONG&gt;you need send a private message&amp;nbsp;Click &lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank"&gt;here&lt;/A&gt;&amp;nbsp;&lt;/STRONG&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;STRONG&gt;In your message put it, please include .&lt;/STRONG&gt;&lt;BR /&gt;&lt;STRONG&gt;- your account number , if you have it , or email address .&lt;/STRONG&gt;&lt;BR /&gt;&lt;STRONG&gt;- your phone number and 4 digit PIN .&lt;/STRONG&gt;&lt;BR /&gt;&lt;STRONG&gt;- your name .&lt;/STRONG&gt;&lt;BR /&gt;&lt;STRONG&gt;- Detailed explanation of specific.&lt;/STRONG&gt;&lt;BR /&gt;&lt;STRONG&gt;- them can help you a lot nice team service&lt;/STRONG&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;STRONG&gt;Good Luck&lt;/STRONG&gt;&lt;/P&gt;</description>
      <pubDate>Fri, 15 Jun 2018 16:21:12 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Made-payment-to-wrong-account/m-p/246085#M209999</guid>
      <dc:creator>Anonymous</dc:creator>
      <dc:date>2018-06-15T16:21:12Z</dc:date>
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