topic Re: sim card check in Get Support

sim card check

RODNEY2008 — Wed, 05 Jan 2022 09:55:33 GMT

How do I know if my sim card is active or not I am buying air time asap and another user replied to my messages said use his or her number as a referal so I did thanks also on Blackbeery 9320 here:

Re: sim card check

RobertQc — Thu, 14 Jun 2018 04:06:12 GMT

Is it a brand new sim card? The sim card expires after 90 days of having a deactivated account.

Theres is a great promotion right now to get a $20 bill credit, and a FREE new sim card from walmart. please see this link

https://productioncommunity.publicmobile.ca/t5/Announcements/Get-a-SIM-20-bill-credit-when-you-activate-a-Talk-Text-plan-at/m-p/239096

Re: sim card check

will13am — Thu, 14 Jun 2018 03:46:32 GMT

What do you mean by active SIM card? If you have not used it to activate an account, then it can be used to activate an account. If your SIM card is tied to an active account, then you can put it into a phone and the phone will connect to the network.

Re: sim card check

mtfolks — Thu, 14 Jun 2018 03:46:45 GMT

If you’ve gone thru the activation process you should be able to plug in the SIM and check for service.

Re: sim card check

jp2 — Thu, 14 Jun 2018 03:47:21 GMT

Have you activated your sim card on the public mobile activation page? Do you have a self serve account?

Re: sim card check

RODNEY2008 — Thu, 14 Jun 2018 03:49:06 GMT

I put in the black berry and does not show my number or does not show Public mobile on it and no I did not get air time yet but koodo said it should still work with out air time like theres does:

Re: sim card check

RODNEY2008 — Thu, 14 Jun 2018 03:50:49 GMT

the sim card was boughten from a local cell shop not walmart:

Re: sim card check

RobertQc — Thu, 14 Jun 2018 03:51:25 GMT

@RODNEY2008 wrote:
I put in the black berry and does not show my number or does not show Public mobile on it and no I did not get air time yet but koodo said it should still work with out air time like theres does:

Do you have a self serve account? How old is the sim card? Did you activate it yet?

Re: sim card check

RobertQc — Thu, 14 Jun 2018 03:53:29 GMT

@RODNEY2008 wrote:
the sim card was boughten from a local cell shop not walmart:

Ok so if its a new sim card follow these instructions

https://productioncommunity.publicmobile.ca/t5/Getting-Started/Activating-your-Public-Mobile-SIM-card/td-p/24

You won't get a phone number by simply pluggin in a brand new sim card. Once the sim card is registered to your account and you pay for service you will get a number.

You also want to make sure your blackberry is unlocked to work with public mobile.

Re: sim card check

RODNEY2008 — Thu, 14 Jun 2018 03:56:17 GMT

Yes I set up the account anyhow think I will throw sim card out and go else were I never had so much probs before like telus and koodo said U can activate with out air time and this PM requires U have air time to go threw etc.

Re: sim card check

RODNEY2008 — Thu, 14 Jun 2018 03:58:11 GMT

Yes no one told me that walkmart had them and what deal was or shoppers drug mart had air time . Sorry for confussions

Re: sim card check

NDesai — Thu, 14 Jun 2018 04:01:37 GMT

@RODNEY2008 wrote:
Yes I set up the account anyhow think I will throw sim card out and go else were I never had so much probs before like telus and koodo said U can activate with out air time and this PM requires U have air time to go threw etc.

You can choose not to have talk and only have text or data. If the sim was activated before, you cannot use it again. If you use the sim number to activate here, you will get an invalid sim error. If you don't get that error, your sim was not activated before.

Re: sim card check

jp2 — Thu, 14 Jun 2018 04:00:42 GMT

Because this is a prepaid service there wouldn't be any point in having the sim without air time, texts, or data. Once you add something the sim will start working.

Re: sim card check

will13am — Thu, 14 Jun 2018 04:03:46 GMT

@RobertQc wrote:
Is it a brand new sim card? I beleive sim card expires after one year of being activated then not in use.

Theres is a great promotion right now to get a $20 bill credit, and a FREE new sim card from walmart. please see this link

https://productioncommunity.publicmobile.ca/t5/Announcements/Get-a-SIM-20-bill-credit-when-you-activate-a-Talk-Text-plan-at/m-p/239096

Suspended account are deleted from the system after 90 days. Once the account is gone, the SIM card cannot be reused again. That said, a SIM card associated with a continually active account has no "freshness" date. You can keep on using that SIM card as long as you want. I don't where you come up with a one year limit.

Re: sim card check

RobertQc — Thu, 14 Jun 2018 04:03:56 GMT

@RODNEY2008 wrote:
Yes I set up the account anyhow think I will throw sim card out and go else were I never had so much probs before like telus and koodo said U can activate with out air time and this PM requires U have air time to go threw etc.

@RODNEY2008 Sorry you are having so much trouble, I am just a regular customer with public mobile and my personal experience to sign up was slightly harder than going to the store and getting them to do it but once I spend the 20 minutes to get up and running my service has been flawless and I pay half of what I would anywhere else. To me its worth it.I save $100's per year.

Re: sim card check

RobertQc — Thu, 14 Jun 2018 04:05:22 GMT

@will13am wrote:
@RobertQc wrote:
Is it a brand new sim card? I beleive sim card expires after one year of being activated then not in use.

Theres is a great promotion right now to get a $20 bill credit, and a FREE new sim card from walmart. please see this link

https://productioncommunity.publicmobile.ca/t5/Announcements/Get-a-SIM-20-bill-credit-when-you-activate-a-Talk-Text-plan-at/m-p/239096
Suspended account are deleted from the system after 90 days. Once the account is gone, the SIM card cannot be reused again. That said, a SIM card associated with a continually active account has no "freshness" date. You can keep on using that SIM card as long as you want. I don't where you come up with a one year limit.

@will13amI was under the impression of 1 year from another post I read. But I will remember 90 days and edit my post, thank you.

Re: sim card check

will13am — Thu, 14 Jun 2018 04:06:04 GMT

@RODNEY2008 wrote:
Yes I set up the account anyhow think I will throw sim card out and go else were I never had so much probs before like telus and koodo said U can activate with out air time and this PM requires U have air time to go threw etc.

This may be an excellent idea. I have seen your recent posts and to be totally honest, I cannot figure out exactly what you are asking about. So you could benefit greatly from a full service carrier brand.

Re: sim card check

RODNEY2008 — Thu, 14 Jun 2018 04:10:21 GMT

I already gave # from sim card and chose local # and pass word and incerted sim card and did not reg like shown number and so on and when it said chose option of payment I did not have the cards available. so that why asked if the card still went threw or not:

Re: sim card check

RobertQc — Thu, 14 Jun 2018 04:15:56 GMT

@RODNEY2008 wrote:
I already gave # from sim card and chose local # and pass word and incerted sim card and did not reg like shown number and so on and when it said chose option of payment I did not have the cards available. so that why asked if the card still went threw or not:

@RODNEY2008Is your phone unlocked? It sounds like you have only partially completed the sign-up process. I will let an oracle chime in but I think you need to actually pay before the service is officially up to work in your phone.

Re: sim card check

jp2 — Thu, 14 Jun 2018 04:14:35 GMT

Use your vouchers to make the payment