topic Re: Need a new pin in Get Support

Need a new pin

Leeesa53 — Wed, 05 Jan 2022 09:53:20 GMT

Hi I need a new pin for my phone as my SIM card is locked.

Re: Need a new pin

geopublic — Sat, 11 May 2019 19:43:33 GMT

@Leeesa53 wrote:
Hi I need a new pin for my phone as my SIM card is locked.

@Leeesa53 it's probably asking for a network unlock code. That means your phone is locked you need to talk to your previous provider to get that code.

Re: Need a new pin

Triguy — Sat, 11 May 2019 19:44:56 GMT

You would need a puk code which usually has to unlocked by your previous provider. If you have a Samsung phone then they could provide one if you contact them.

Re: Need a new pin

RobertQc — Sat, 11 May 2019 19:49:46 GMT

@Leeesa53 wrote:
Hi I need a new pin for my phone as my SIM card is locked.

@Leeesa53

Some good info from cappaj from his S7 and the messages he got.

"SIM network PIN blocked. Enter SIM network PUK."
- This is asking for Samsung's "master code" - I got this after entering the wrong code for the message below too many times. Samsung and/or your previous carrier can give you this.

"SIM network unlock PIN"
- This is asking for your previous carrier's unlock code - just contact them with your IMEI and they'll give it to you easy peasy. If you enter this incorrectly too many times, you'll get the error message above.