topic Re: Phone wont work in Get Support

Phone wont work

JDew — Wed, 05 Jan 2022 09:53:15 GMT

I paid my bill on the 1st of this month and I cant call or text and when my fiancee calls me it automatically hangs up on her and the call doesnt go threw what us happening?

Re: Phone wont work

dabr — Sat, 11 May 2019 17:48:02 GMT

@JDew wrote:
I paid my bill on the 1st of this month and I cant call or text and when my fiancee calls me it automatically hangs up on her and the call doesnt go threw what us happening?

Try the lost/phone trick...log into your account, report your phone lost/suspend, wait a few minutes, log back, report found, log out, restart phone..this might reset your account...otherwise contact Moderator_Team via the envelope icon your community post. Wait time can be couples hours or upto two days. Good luck.

Re: Phone wont work

geopublic — Sat, 11 May 2019 18:31:40 GMT

@JDew wrote:
I paid my bill on the 1st of this month and I cant call or text and when my fiancee calls me it automatically hangs up on her and the call doesnt go threw what us happening?

@JDew If you dial 611 does it report your account suspended?

Re: Phone wont work

Triguy — Sat, 11 May 2019 19:04:24 GMT

Check your account in the self serve to make sure your account is active. If you have still having problems, contact a moderator.

Moderator can be reached at

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437