topic Re: Do Add-Ons Carry Over in Get Support

Do Add-Ons Carry Over

Econ — Wed, 05 Jan 2022 09:51:03 GMT

Hello!

My question is regarding Add-Ons for extra minutes and data.

If I purchase either of these are they just used when I go over my alotted minute/data usage? Do they continuosly carry over from month to month?

Thanks,

Econ

Re: Do Add-Ons Carry Over

wetcoaster — Thu, 09 May 2019 03:30:34 GMT

Yes, add-on minutes and data are only used if you have run out of your regular in-plan allotment before your renewal date (when the clock for in-plan features is reset).

Add-on minutes and data are yours until used up, be that a couple of days or a couple of years (I still have minutes on a LD add-on that I purchased in April 2017...)

Re: Do Add-Ons Carry Over

cavemantoronto — Thu, 09 May 2019 03:49:29 GMT

@wetcoaster wrote:
Yes, add-on minutes and data are only used if you have run out of your regular in-plan allotment before your renewal date (when the clock for in-plan features is reset).
Add-on minutes and data are yours until used up, be that a couple of days or a couple of years (I still have minutes on a LD add-on that I purchased in April 2017...)

Also, can only use add-on if regular plan active. Add-on can't be used on own.

Re: Do Add-Ons Carry Over

wetcoaster — Thu, 09 May 2019 04:32:45 GMT

@cavemantoronto wrote:
@wetcoaster wrote:
Yes, add-on minutes and data are only used if you have run out of your regular in-plan allotment before your renewal date (when the clock for in-plan features is reset).
Add-on minutes and data are yours until used up, be that a couple of days or a couple of years (I still have minutes on a LD add-on that I purchased in April 2017...)
Also, can only use add-on if regular plan active. Add-on can't be used on own.

@cavemantoronto

This is a good point, and you are correct for minutes: In order to use LD add-on minutes, your base plan needs to include a talk feature.

However, in-Canada data add-ons can be combined with base plans that do not include a data feature. The $25 unlimited provincial talk and unlimited text combined with a 1GB data add-on was very good value for minimal data users (< 130MB/30days) before the $15 plan was introduced.

Re: Do Add-Ons Carry Over

thomask — Thu, 09 May 2019 19:23:48 GMT

I’ve had these before, in fact I have one now... 200 Canada/USA minutes and am down to like 190 left, I bought it last summer...

I’ve burned through addon data faster... but it’s always there when i ”need” it.

It doesn’t expire, simple as that.

Re: Do Add-Ons Carry Over

cavemantoronto — Fri, 10 May 2019 03:00:18 GMT

@wetcoaster wrote:
@cavemantoronto wrote:
@wetcoaster wrote:
Yes, add-on minutes and data are only used if you have run out of your regular in-plan allotment before your renewal date (when the clock for in-plan features is reset).
Add-on minutes and data are yours until used up, be that a couple of days or a couple of years (I still have minutes on a LD add-on that I purchased in April 2017...)
Also, can only use add-on if regular plan active. Add-on can't be used on own.
@cavemantoronto
This is a good point, and you are correct for minutes: In order to use LD add-on minutes, your base plan needs to include a talk feature.
However, in-Canada data add-ons can be combined with base plans that do not include a data feature. The $25 unlimited provincial talk and unlimited text combined with a 1GB data add-on was very good value for minimal data users (< 130MB/30days) before the $15 plan was introduced.

Yes, I think if I want to be exact, you can't use add-on if your account suspended.

Re: Do Add-Ons Carry Over

TJ71 — Thu, 14 Jan 2021 04:09:38 GMT

👍👍 for that!! Appreciate finding the answer to my question with ease. Thank you. Cheers