topic Re: does the Public Lab still exist? in Get Support

does the Public Lab still exist?

daredogg — Wed, 05 Jan 2022 09:50:59 GMT

Hey Community... I know previously there was a Public Lab to suggest ideas for improving PM. Does that forum still exist, or has it been removed?

Re: does the Public Lab still exist?

specialK — Thu, 31 May 2018 18:14:50 GMT

looks like it was discontinued this year

https://productioncommunity.publicmobile.ca/t5/Public-Lab/idb-p/Public_Lab/tab/most-recent

Re: does the Public Lab still exist?

denkom — Thu, 31 May 2018 18:39:32 GMT

That's right, it was discontinued. That being said, if you have a good idea I don't think it hurts to create a new topic with the suggestion. There is always room for improvement with PM and the community is a great platform to share ideas.

Re: does the Public Lab still exist?

CalvinW — Thu, 31 May 2018 18:41:25 GMT

Gone forever

Re: does the Public Lab still exist?

srlawren — Thu, 31 May 2018 18:49:19 GMT

@CalvinW wrote:
Gone forever

@CalvinW technically it's still there. If you find an older thread that links to a Public Lab post, the link will still work. But everything in the Lab is read-only, you can't create any new postings in it, and it doesn't have a link from the Community home page any more. So, it's not gone, but hidden forever. 😉

@daredogg PM has moved on to soliciting feedback in other ways. Example: https://productioncommunity.publicmobile.ca/t5/Announcements/Sign-up-by-April-26-Improving-our-customer-support/m-p/234753#M15234

Re: does the Public Lab still exist?

kav2001c — Thu, 31 May 2018 19:24:13 GMT

Still there

Just bravos in it do not count and ideas are not implemented

I think idea of the lab was good but it went under as way too many ideas (both good and bad)

Re: does the Public Lab still exist?

Acekiller — Thu, 31 May 2018 19:56:01 GMT

many people want to bring it back, but it probably never will.

Re: does the Public Lab still exist?

daredogg — Thu, 31 May 2018 19:58:07 GMT

Thanks @srlawren I remember seeing that message about the call for improving customer support. Even though I live within a GO train ride to downtown Toronto, I wasn't available at the beginning of May to be interviewed in person. I'll keep my eyes open for other opportunities, as I do like to help, and help PM better communicate with its customers.

Re: does the Public Lab still exist?

daredogg — Thu, 31 May 2018 20:01:57 GMT

@Acekiller I like the thread srlawren shared above... that PM was looking for 8 community participants to help build a better PM product. I wonder what the outcome was for that.

I like @denkom's idea of creating a new topic with a suggestion you may have. Sometimes a thread gets major traction, so you never know...

Re: does the Public Lab still exist?

Korth — Fri, 01 Jun 2018 11:53:11 GMT

(Shameless self-promotion, heeheehee.)