topic Re: Re-Activation...Mod help in Get Support

Re-Activation...Mod help

violetpike — Wed, 05 Jan 2022 09:50:57 GMT

I need to re-activate my account. Topped up my account with money (not on prepay) clicked the tab to re-activate my account. Nothing. Tried to do the lost/Stolen phone trick and didn't work. Been day and half now waiting for my account to activate. Don't know what to do next.

Help plz.

It's not my account, it's my husbands. If a mod can message me I can give account information.

Re: Re-Activation...Mod help

Tony8 — Thu, 09 May 2019 01:35:06 GMT

Did you reboot your phone a few tmes?

Re: Re-Activation...Mod help

violetpike — Thu, 09 May 2019 01:36:23 GMT

I did. Did Lost phone/Stolen phone trick too, which others have had some luck with.

Re: Re-Activation...Mod help

Alex888 — Thu, 09 May 2019 01:47:47 GMT

@violetpike You will have to contact the moderators, you can send them a private message here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Re-Activation...Mod help

violetpike — Thu, 09 May 2019 02:12:31 GMT

K thanks.