topic Re: Is PM trying to kick me off their network? in Get Support

Is PM trying to kick me off their network?

CalvinW — Wed, 05 Jan 2022 09:50:25 GMT

The last time I checked, I was still with PM.

Will they prevent me from renewing my plan the next time around?

Are they emailing this to me in advance?

Re: Is PM trying to kick me off their network?

reuben — Tue, 29 May 2018 01:26:04 GMT

I am having the same issue. I do not want to leave this number, but I got that email. Am I going to lose my phone number?

Re: Is PM trying to kick me off their network?

fathom — Tue, 29 May 2018 01:26:06 GMT

Both my wife and I received the same email from PM asking why we left PM.

We have not and have no intention to.

What's the deal here?

Re: Is PM trying to kick me off their network?

jchan — Tue, 29 May 2018 02:00:54 GMT

I just got this email as well. As far as I know nothing has changed. My auto-pay is still valid and nothing seems different about my account when I checked online.

Re: Is PM trying to kick me off their network?

will13am — Tue, 29 May 2018 02:15:55 GMT

Relax folks, they can't kick customers off this service by way of a survey email. I think they may have accidentally used the list of targeted migrants to generate the list of recipients for this email whether they left or not.

Re: Is PM trying to kick me off their network?

reuben — Tue, 29 May 2018 02:50:49 GMT

Unfortunately my phone and data service both stopped as I got this email. I need my phone number for work, so I'm kind of hoping the number comes back up ASAP.

Re: Is PM trying to kick me off their network?

Melisa — Tue, 29 May 2018 02:55:45 GMT

I got the same email. It looks like it is from public mobile. It must be a mistake. I hope we get a clarification email regarding it.

Re: Is PM trying to kick me off their network?

kayliang1990 — Tue, 29 May 2018 06:06:00 GMT

I got the email too, but Im still with PM

Re: Is PM trying to kick me off their network?

Wonder_why — Tue, 29 May 2018 11:57:05 GMT

@reuben wrote:
Unfortunately my phone and data service both stopped as I got this email. I need my phone number for work, so I'm kind of hoping the number comes back up ASAP.

@reuben how could it be,your services stopped ,if it is,try and contact MOD

Re: Is PM trying to kick me off their network?

closng — Tue, 29 May 2018 14:13:45 GMT

@reuben wrote:
Unfortunately my phone and data service both stopped as I got this email. I need my phone number for work, so I'm kind of hoping the number comes back up ASAP.

This must be a coincidence. As @Wonder_why suggested, you need to contact the Moderators to have them look into your service outage.

Click on the following link to send a message to the Moderators, be sure to include a detailed explanation of your issue, account number, phone number, 4 digit PIN, and account email address:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437