topic Re: Can’t access my data in Get Support

Can’t access my data

1958 — Wed, 05 Jan 2022 09:50:21 GMT

I still have over 500 megs of data but I cannot access it for a few days now can anyone help

Re: Can’t access my data

Anonymous — Wed, 08 May 2019 19:33:10 GMT

@1958 wrote:
I still have over 500 megs of data but I cannot access it for a few days now can anyone help

@1958 If you log in to your self-serve and look down in the Data & Add-ons area...do you see a line item about data and consumption? If not then you've used it all.

Re: Can’t access my data

computergeek541 — Wed, 08 May 2019 19:24:56 GMT

@1958 wrote:
I still have over 500 megs of data but I cannot access it for a few days now can anyone help

While this could be an APN setting issue, I am leaning towards it being a plan glitch or you running out of data since it sounds as if the data was working before.

Your thread has been moved from The Lounge because many people won't see it in there.

Re: Can’t access my data

rh66 — Thu, 09 May 2019 16:15:37 GMT

lots of people with same issue