topic Re: Where do people who use Public Mobile live/visit frequently and how is the service where you are in Get Support

Where do people who use Public Mobile live/visit frequently and how is the service where you are?

mariahdchambers — Wed, 05 Jan 2022 09:49:13 GMT

I am trying to get a more thorough understanding of public's service. I live in Ottawa and the service here has been as good as I ever got on Fido and Bell.

Re: Where do people who use Public Mobile live/visit frequently and how is the service where you are

SD08 — Tue, 07 May 2019 19:59:37 GMT

Public Mobile uses the Bell/Telus network, so the coverage is exactly the same as you would get as if you were with those providers.
Here is a map of the coverage:
https://www.telus.com/en/on/mobility/network/coverage-map

For more coverage detail in your particular area, you could look for the local Bell (blue) or Telus (green) towers on this map:
https://www.ertyu.org/steven_nikkel/cancellsites.html

Re: Where do people who use Public Mobile live/visit frequently and how is the service where you are

stonechucker — Tue, 07 May 2019 19:21:01 GMT

@mariahdchambers, larger centres of population and business/government are very well covered by the 3 big systems (2 largest networks).

As @SD08 Bell and Telus share the largest coverage area, Rogers (with Videotron) is second. Specific areas within larger centres will have varying coverage.

It's all about what works best for you. I've been with Rogers in the past, and they were fine in my early days of cellular service. Now I've been with Public Mobile for almost 3 years, and the coverage I get is far better for me, on Telus/Bell.

Re: Where do people who use Public Mobile live/visit frequently and how is the service where you are

3mom — Tue, 07 May 2019 19:29:00 GMT

I live in Toronto, Ontario & I've been with Public Mobile for 11 years & the service I have had is stellar, aside from the dropped calls issue they have been experiencing with some customers including myself in the past couple of weeks. I've used competitors in the past and was never satisfied with service.

Re: Where do people who use Public Mobile live/visit frequently and how is the service where you are

Metal1967 — Tue, 07 May 2019 19:34:07 GMT

@3mom wrote:
I live in Toronto, Ontario & I've been with Public Mobile for 11 years & the service I have had is stellar, aside from the dropped calls issue they have been experiencing with some customers including myself in the past couple of weeks. I've used competitors in the past and was never satisfied with service.

@3mom

I travel all of Canada on a weekly basis...always get service where I should...just as good as any other provider...

Re: Where do people who use Public Mobile live/visit frequently and how is the service where you are

3mom — Tue, 07 May 2019 19:40:06 GMT

@Metal1967 the only place I never get service is my bathroom & I sometimes get shotty reception in my own bedroom, but outside of my home, perfection!

Re: Where do people who use Public Mobile live/visit frequently and how is the service where you are

JackQuint — Tue, 07 May 2019 20:11:10 GMT

There should be no coverage issues through most of the country. The Telus/Bell network is pretty substantial and expansive. Same is true of Rogers/Videotron.

These days, you really only need to worry if you're in a very rural area or you have a provider like Freedom which is still in the build-out phase. That's why all the Freedom plans include nationwide roaming as part of the deal. Anything on the two major networks (including sub brands like Koodo/PM/Fido/Chatr/Virgin) should be really good.

Re: Where do people who use Public Mobile live/visit frequently and how is the service where you are

Barth — Wed, 08 May 2019 14:18:45 GMT

@3mom wrote:
@Metal1967 the only place I never get service is my bathroom & I sometimes get shotty reception in my own bedroom, but outside of my home, perfection!

Someone read this and wondered, "How can I change my partner's phone so they cannot use it in the bathroom or the bedroom?"

And I hear you. My urban home seems to be in a bit of a low coverage area that periodically causes connection issues. If I walk one block in any direction, it's immediately better.

Re: Where do people who use Public Mobile live/visit frequently and how is the service where you are

duffer900 — Wed, 08 May 2019 14:26:20 GMT

@mariahdchambers wrote:
I am trying to get a more thorough understanding of public's service. I live in Ottawa and the service here has been as good as I ever got on Fido and Bell.

In Ottawa as well, both of my kids have PM accounts. They are primarily in the East end of the city. Works great!

Only reason I don't have an account, is free work phone!

Wife will be on it next month as well 🙂

Re: Where do people who use Public Mobile live/visit frequently and how is the service where you are

JackQuint — Wed, 08 May 2019 15:27:56 GMT

Vancouver. Coverage is excellent. Exactly what one would expect being on Telus' network.

Re: Where do people who use Public Mobile live/visit frequently and how is the service where you are

terrybev — Thu, 09 May 2019 18:53:50 GMT

@mariahdchambers wrote:
I am trying to get a more thorough understanding of public's service. I live in Ottawa and the service here has been as good as I ever got on Fido and Bell.

I live in Vancouver, BC Excellent services on my end, a couple of little glitches, but I am happy with the service

Re: Where do people who use Public Mobile live/visit frequently and how is the service where you are

Lyrhea — Fri, 10 May 2019 14:29:27 GMT

I live outside Calgary, AB and coverage is great, no issues even inside by house😊

Re: Where do people who use Public Mobile live/visit frequently and how is the service where you are

terrybev — Fri, 18 Oct 2019 07:04:10 GMT

@mariahdchambers wrote:
I am trying to get a more thorough understanding of public's service. I live in Ottawa and the service here has been as good as I ever got on Fido and Bell.

Vancouver, B.C Haven't had any problems, since I joined almost a year ago

Re: Where do people who use Public Mobile live/visit frequently and how is the service where you are

cyrusrivers — Sun, 01 Dec 2019 09:46:51 GMT

Vancouver, BC

I live near metrotown and have only been with PM for 1 month so far and it's been great. Calls and texts go through. Data is good and call quality is good all around.

I loaded up my account with enough to cover the balance a couple days ago and I had data again yesterday evening around 830pm as my plan renewed.

Re: Where do people who use Public Mobile live/visit frequently and how is the service where you are

darlicious — Sun, 01 Dec 2019 09:59:12 GMT

@cyrusrivers I live in mount pleasant close to downtown and have great service. The odd dropped call in a big concrete building but otherwise great. The single biggest service performance i would be interested in would be in the hospital how does your data and calls work in there? If ever you need to rely on your phone it's when your stuck in there. I can tell you this much....freedoms service wouldn't work once you got within 10 feet of a hospital.

Re: Where do people who use Public Mobile live/visit frequently and how is the service where you are

cyrusrivers — Sun, 01 Dec 2019 10:22:40 GMT

Haven't had much of an issue at VGH but I try to not use my phone around certain areas.

Still great service in areas like that where theres a lot of concrete and you're kinda underground. (Least with my experience so far. I use a Samsung Galaxy S7)

Re: Where do people who use Public Mobile live/visit frequently and how is the service where you are

Melch — Sun, 01 Dec 2019 13:24:17 GMT

I live in Northwestern Ontario where coverage is typically shotty outside of Thunder Bay. That is why I switched over to Public Mobile considering their coverage map. My previous provider was hit and miss when outside of the city.

Re: Where do people who use Public Mobile live/visit frequently and how is the service where you are

Shane5 — Sun, 01 Dec 2019 14:06:38 GMT

We live in BelleRiver ON, Close to the Detroit border. No issues. Love Public Mobile