topic Not Receiving 6 digit Pin text in Get Support

Not Receiving 6 digit Pin text

mandilou2373 — Wed, 05 Jan 2022 09:44:32 GMT

Trying to activate a new account. Sim was registered in store. When it says it’s going to text me a six digit pin, nothing comes. Ideas? Help please.

Re: Not Receiving 6 digit Pin text

LEGO — Tue, 08 May 2018 01:08:27 GMT

Check your private message inbox in this Community Message board, as well as your e-mail.

If it is not there, you will need to send a private message to a Moderator_Team, they will help to resolve your problem!
Here is the link: click here
In your message, please provide your name, Public Mobile account number or phone number, and PIN.
Good luck!

Contact Support hours of operation:
Monday - Friday 9AM (EDT) - 9PM (EDT) Saturday - Sunday 9AM (EDT) - 7:30PM (EDT)

Re: Not Receiving 6 digit Pin text

Anonymous — Tue, 08 May 2018 01:08:01 GMT

@mandilou2373, If your SIM was registered in store (Walmart?), then your account should have been set up for you. Your ID would be the email address you used. Not sure about the password to your account, though. The person who registered for you didn't ask you for/tell you the password that was set up?

Re: Not Receiving 6 digit Pin text

mandilou2373 — Tue, 08 May 2018 04:49:29 GMT

@AnonymousNo she didn’t, however I figured it out on my own finally. Now I can’t get the data to work. Starting to regret this already!

Re: Not Receiving 6 digit Pin text

LEGO — Tue, 08 May 2018 05:01:06 GMT

@mandilou2373 You need to setup APN network for your data to work.

Please, read this: click here

Please, create a new Public Mobile APN, don’t edit an existing one, reboot after.