topic Re: plan in Get Support

plan

B3ahmadi — Wed, 05 Jan 2022 09:44:25 GMT

2 days ago I bought a sim card from Public mobile. My plan has 100 minutes outgoing call. unlimited incoming call and text message but now I cannot call anybody. Can you help me?

Behnaz

Re: plan

xchoo — Fri, 03 May 2019 14:19:10 GMT

You're not the only one! There are multiple reports of the $15 plan not working for many people (there are already a dozen or so threads on this forum about it).

Best thing to do is to message the moderators and wait for a reply. According to posts on this forum, it may take at least 48 hours to get a response. Although, I personally have the same issue as you, and haven't seen a response from the mods yet.

Re: plan

Triguy — Fri, 03 May 2019 14:19:11 GMT

There have been a lot of posts about this service issue. You should contact a moderator to report it.

Moderator can be reached at

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: plan

Triguy — Fri, 03 May 2019 14:23:14 GMT

There have been several threads recently.

https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/Call-or-text-not-working-was-working-fi...