Paid twice for my account

YingBingZeng — Wed, 05 Jan 2022 09:43:40 GMT

I renewed my account and paid $53 on May 2nd ( for a $47 plan- ) I dont know why balance was $53 - and phone didnt work. When I loggen in I cound see that payment went through and I had $8 as avaiable funds but the plan was somehow changed to $120 for 90 days.

I dont want a 90 days plan cause I will not be here after a month , So I had to login and change my paln again and pay another $47 for a 30 days plan.

How can I get my money back ? I have paid twice for a one month plan.

Re: Paid twice for my account

will13am — Fri, 04 May 2018 16:34:34 GMT

Please contact the moderator team to get this double payment sorted out. The moderator team can be reached via private message using this link. Refer to the following knowledge base link for information on contacting the moderator team.

topic Re: Paid twice for my account in Get Support

Paid twice for my account

Re: Paid twice for my account