topic $15 per 30 days plan in Get Support

$15 per 30 days plan

selva1 — Wed, 05 Jan 2022 09:43:37 GMT

I recently enrolled in to $15 per 30 days plan and my plan features are as follows:

100 minutes Limited Canada-Wide Talk
250 MB at 3G speed
Unlimited International Texts

There is a plan now on PA page for $15 per 30 days but the flowing features are included:

100 Minutes Canada-Wide Talk
Unlimited Incoming Minutes
Unlimited International Text and Picture Messaging3
Bonus 250MB with AutoPay4
Voicemail and Call Display

My questions are:

Is both being same?

If not, I do I get extra features?

Re: $15 per 30 days plan

computergeek541 — Thu, 02 May 2019 21:43:18 GMT

@selva1 wrote:
I recently enrolled in to $15 per 30 days plan and my plan features are as follows:
100 minutes Limited Canada-Wide Talk
250 MB at 3G speed
Unlimited International Texts
There is a plan now on PA page for $15 per 30 days but the flowing features are included:
100 Minutes Canada-Wide Talk
Unlimited Incoming Minutes
Unlimited International Text and Picture Messaging3
Bonus 250MB with AutoPay4
Voicemail and Call Display
My questions are:
Is both being same?
If not, I do I get extra features?

No, they are not the same plan. To get the new feature of unlimited incoming calls, you will need to perform a plan change. To avoid what you've already paid for your current 30 day plan, you should make the plan change take effect when the next renewal was scheduled. There is an option inside your self-serve account to do it that way.

Re: $15 per 30 days plan

Alex888 — Thu, 02 May 2019 21:44:47 GMT

@selva1 You won't get the new deal because it's not the same plan. You can do a plan change and choose to have it change automatically on your next renewal date.

Re: $15 per 30 days plan

popping — Thu, 02 May 2019 21:45:38 GMT

@selva1 wrote:
I recently enrolled in to $15 per 30 days plan and my plan features are as follows:
100 minutes Limited Canada-Wide Talk
250 MB at 3G speed
Unlimited International Texts
There is a plan now on PA page for $15 per 30 days but the flowing features are included:
100 Minutes Canada-Wide Talk
Unlimited Incoming Minutes
Unlimited International Text and Picture Messaging3
Bonus 250MB with AutoPay4
Voicemail and Call Display
My questions are:
Is both being same?
If not, I do I get extra features?

No, they are not the same plan. You can schedule a plan change on your next renewal date. You can do the plan change immediately. But there is no refund of the remaining unused days because PM plan are prepaid plan. There is no refund for prepaid plan in Canada including PM.

Re: $15 per 30 days plan

selva1 — Fri, 03 May 2019 02:59:02 GMT

I have setup auto payment and getting $2 off on my next month invoice. Will I lose auto pay credit of $2 by changing the plan on next renewal date?

Re: $15 per 30 days plan

Dunkman — Fri, 03 May 2019 03:00:51 GMT

@selva1

You will not lose your autopay with switching plans at next renewal date.