topic Re: New plan offer in Get Support

New plan offer

dabr — Wed, 05 Jan 2022 09:43:04 GMT

Looks like PM has a new offering of bonus 3GB for anyone willing to port in from Bell, Virgin and Lucky Mobile.

3GB Bonus

Limited time only
Eligible on select plans
3 GB of bonus data

Port-in required from Bell, Virgin, or Lucky Mobile

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3GB recurring data bonus will be applied to eligible rate plans ($35 1.5GB, $40 2.5GB & $45 4.5GB Ready made plans only).

This offer is only available to new customers porting-in from Bell, Virgin and Lucky Mobile.

Bonus data will expire if account becomes inactive or the rate plan is changed.

Please note it may take up to 7 business days for bonus data to be applied. This offer is subject to change without notice.

Re: New plan offer

will13am — Thu, 02 May 2019 17:50:41 GMT

What this means is that anyone wishing to join Public Mobile should start with getting the service with Bell or affiliate brand and then port over.

Re: New plan offer

weiyu — Thu, 02 May 2019 18:03:57 GMT

Question: If I port in a Bell prepaid number first, which is qualified for the 3GB data bonus, then a couple of months later port in a Koodo prepaid number (the number I want to keep) again, Would the 3GB data bonus be still kept with the plan??

Re: New plan offer

dabr — Thu, 02 May 2019 18:07:14 GMT

@weiyu wrote:
Question: If I port in a Bell prepaid number first, which is qualified for the 3GB data bonus, then a couple of months later port in a Koodo prepaid number (the number I want to keep) again, Would the 3GB data bonus be still kept with the plan??

Somehow I doubt it but you might want to confirm it through the moderators first. Also it's time limited offer so if you're interested you should port in ASAP.

Re: New plan offer

saucer_face — Thu, 02 May 2019 18:45:57 GMT

Hi,

I just ported in from virgin. Do I need to take any special steps to get this bonus? Or does it just apply itself? I don't see it yet on my plan, but just activated.

Thanks

Re: New plan offer

dabr — Thu, 02 May 2019 19:08:01 GMT

@saucer_face wrote:
Hi,
I just ported in from virgin. Do I need to take any special steps to get this bonus? Or does it just apply itself? I don't see it yet on my plan, but just activated.

Thanks

If you ported today yes you should but did you open one of the qualifying plans to get the bonus 3GB which are the following: 3GB recurring data bonus will be applied to eligible rate plans ($35 1.5GB, $40 2.5GB & $45 4.5GB Ready made plans only).

If you opened one of those and don't see the bonus data contact Moderator_Team via the envelope icon in your community account and explain the situation.

Edit: Also as @Anonymous mentioned it could take up to 7 days to see the bonus data if you have one the the plans that is eligible.

Re: New plan offer

Anonymous — Thu, 02 May 2019 19:05:20 GMT

Edit: dabr wrote:

If you opened one of those and don't see the bonus data contact Moderator_Team via the envelope icon in your community account and explain the situation.

-----------------

@dabr

But your OP and the plan details page (which you copied) says up to 7 days to see it.

Re: New plan offer

dabr — Thu, 02 May 2019 19:05:40 GMT

@Anonymous wrote:
@dabr
But your OP and the plan details page (which you copied) says up to 7 days to see it.

Yes but bonus data is only available on select plans.

Edit: but will edit my earlier response to include the 7 day window.

Re: New plan offer

saucer_face — Thu, 02 May 2019 19:09:26 GMT

Thanks, will do!

Re: New plan offer

Pizzaeh — Thu, 02 May 2019 19:18:13 GMT

@saucer_face wrote:
Thanks, will do!

I don't think it's necessary to contact the moderators for this. In the offer details, as @Anonymous mentioned, it says 'Please note it may take up to 7 business days for bonus data to be applied.' So as long as the promotion requirements were met, you will receive the bonus data.

See promotion details .

Re: New plan offer

terri2mail — Thu, 02 May 2019 20:34:36 GMT

I just ported in from Bell and having the same concern. Not seeing the additional data added?

Re: New plan offer

Anonymous — Thu, 02 May 2019 20:36:41 GMT

@terri2mail wrote:
I just ported in from Bell and having the same concern. Not seeing the additional data added?

Did you read this thread or the offer details?

Re: New plan offer

computergeek541 — Thu, 02 May 2019 20:37:30 GMT

@terri2mail wrote:
I just ported in from Bell and having the same concern. Not seeing the additional data added?

From https://www.publicmobile.ca/en/bc/plans/3GB-port-in

"Please note it may take up to 7 business days for bonus data to be applied. This offer is subject to change without notice. "

Re: New plan offer

Pizzaeh — Thu, 02 May 2019 20:37:54 GMT

@terri2mail wrote:
I just ported in from Bell and having the same concern. Not seeing the additional data added?

"3GB recurring data bonus will be applied to eligible rate plans ($35 1.5GB, $40 2.5GB & $45 4.5GB Ready made plans only).
This offer is only available to new customers porting-in from Bell, Virgin and Lucky Mobile.

Bonus data will expire if account becomes inactive or the rate plan is changed.
Please note it may take up to 7 business days for bonus data to be applied. This offer is subject to change without notice."

See details, click offer link 3GB-port-in

Re: New plan offer

Ron22 — Fri, 10 May 2019 17:24:14 GMT

My Brother and Sister in-laws switch from Bell on May 6/19 and they are wondering when they will be receiving there bouns 3gb of data?

They did port their Numbers.

Re: New plan offer

saucer_face — Fri, 10 May 2019 17:46:07 GMT

Hi Ron22,

Took 5 days for the port in bonus to show up in my plan offer. If it doesn't show up within the 7 days, you can contact the moderator team (they seemed happy to help).

Re: New plan offer

dabr — Fri, 10 May 2019 17:56:30 GMT

@Ron22 wrote:
My Brother and Sister in-laws switch from Bell on May 6/19 and they are wondering when they will be receiving there bouns 3gb of data?
They did port their Numbers.

@Ron22 As @saucer_face is right it can take upto 7 days for the bonus to be applied to your family members plan and contacting the moderators after this time has elapsed is their best option. If they don't receive the 3GB bonus after 7 days then they should privating message the Moderator_Team via the envelope on their community account and ask for assistance.

Re: New plan offer

Ron22 — Fri, 10 May 2019 18:00:27 GMT

Thanks