topic Re: International SMS from abroad? in Get Support

International SMS from abroad?

Kcbass — Tue, 04 Jan 2022 09:46:00 GMT

Hi,

I have an unlimited international SMS plan. Unsure if this allows me to send/receive SMS messages to/from international numbers whilst I am abroad?

Re: International SMS from abroad?

Triguy — Tue, 28 Dec 2021 16:44:23 GMT

PM only offers roaming in the US. You would need to purchase a local sim or use Wi-Fi apps like Textnow or Signal.

Re: International SMS from abroad?

softech — Tue, 28 Dec 2021 16:42:42 GMT

@Kcbass No, you won't be able to receive any text or send any text from aboard

For US, you might be able to receive text but not send text without any roaming package. To send text in US, you will need a proper roaming add-on

If you are travelling, you might want to download VoIP app TextNow. You can pick a Canadian phone number and then you can send text to US and Canada for free and receive text for free,. All you need is Wifi or Data connection

Re: International SMS from abroad?

Kcbass — Tue, 28 Dec 2021 16:52:23 GMT

So Unlimited International Text means that I can only send/receive texts to/from International numbers only when I am in Canada?

Re: International SMS from abroad?

Anonymous — Tue, 28 Dec 2021 16:57:08 GMT

@Kcbass: Yes. Public Mobile only works in Canada or roaming in the US.

Re: International SMS from abroad?

darlicious — Tue, 28 Dec 2021 16:57:15 GMT

@Kcbass

Correct.

Re: International SMS from abroad?

Camera4617 — Tue, 28 Dec 2021 17:00:50 GMT

@Kcbass wrote:
So Unlimited International Text means that I can only send/receive texts to/from International numbers only when I am in Canada?

That's what it means for any provider, not only Public Mobile. There is no plan (as far as I know) that would include texts from any location to any location in the world.

Re: International SMS from abroad?

Kcbass — Tue, 28 Dec 2021 17:04:03 GMT

Thanks. Assumption is a killer ..

Re: International SMS from abroad?

Kcbass — Tue, 28 Dec 2021 17:06:53 GMT

Btw, my Norwegan operator provides that service but obviously at a premium...

Re: International SMS from abroad?

Nezgar — Tue, 28 Dec 2021 17:19:24 GMT

@Camera4617 wrote:
That's what it means for any provider, not only Public Mobile. There is no plan (as far as I know) that would include texts from any location to any location in the world.

Most post-paid carriers allow receiving texts while roaming internationally for no additional fee. It won't even trigger the popular "roam-like-home" type daily fees. But as soon as you answer or make a call, send a text, or use data that's when the roaming charges kick in. 🙂

I appreciated the free incoming SMS when I was with a post-paid carrier while travelling internationally as I could still receive credit card transaction notifications from my bank for no cost.

But alas, not with Public Mobile, at least outside of Canada/USA...

Re: International SMS from abroad?

Camera4617 — Tue, 28 Dec 2021 17:44:00 GMT

@Nezgar wrote:
@Camera4617 wrote:
That's what it means for any provider, not only Public Mobile. There is no plan (as far as I know) that would include texts from any location to any location in the world.
Most post-paid carriers allow receiving texts while roaming internationally for no additional fee. It won't even trigger the popular "roam-like-home" type daily fees. But as soon as you answer or make a call, send a text, or use data that's when the roaming charges kick in. 🙂

I appreciated the free incoming SMS when I was with a post-paid carrier while travelling internationally as I could still receive credit card transaction notifications from my bank for no cost.

But alas, not with Public Mobile, at least outside of Canada/USA...

@Nezgar We are not talking about 'roaming' and only receiving messages for free (which is new to me) as that is an option available with any post-paid provider. Question was about texting from/to any location in the world included in the plan, not extra cost. For 'roam like home', I had that and as soon as my provider connected to any of the towers internationally, I was charged daily fee which was expensive. So, I'm not sure how would I then receive 'free SMS' when I was already charged for 'roam like home', but that could maybe depend on the provider..

As for 'Norwegian provider' that offers that, I was referring to Canadian cell plans and I would like to see what 'premium' you have to pay to include unlimited texting to/from any country in the world. And I don't mean only developed countries, but any.

Re: International SMS from abroad?

Nezgar — Tue, 28 Dec 2021 17:49:25 GMT

@Camera4617 wrote:
For 'roam like home', I had that and as soon as my provider connected to any of the towers internationally, I was charged daily fee which was expensive. So, I'm not sure how would I then receive 'free SMS' when I was already charged for 'roam like home', but that could maybe depend on the provider..

From my reading about this on some other forums, the behaviour as you observed it (being charged "roam like home" immediately with no apparent usage) is a new by-product of VoLTE. Since VoLTE requires some sort of packet data connection to support it, even if not using "billable data" it is now much harder to avoid triggering activation of "roam-like-home" unless you intentionally disable VoLTE.

Re: International SMS from abroad?

Camera4617 — Tue, 28 Dec 2021 18:27:09 GMT

From my reading about this on some other forums, the behaviour as you observed it (being charged "roam like home" immediately with no apparent usage) is a new by-product of VoLTE. Since VoLTE requires some sort of packet data connection to support it, even if not using "billable data" it is now much harder to avoid triggering activation of "roam-like-home" unless you intentionally disable VoLTE.

I'm sure that have changed over the time and it might be different now than couple years ago when I used it last time.. Also I think that I did have VoLTE disabled all the time, but still was charged. The only way for me (at that time) to avoid charge is to put my phone in 'Airplane' mode or take SiM out.. My kids that have 'data only' plans were charged too as soon as they connected to cell towers in Tokyo (we took out cards few min after).