topic Re: Dropped Calls in Get Support

Dropped Calls

bevlove — Wed, 05 Jan 2022 09:42:16 GMT

The past couple of days, my conversations have been disconnecting on me. This disconnection happens often. I switched to my husbands phone (Public Mobile as well) and does the same when I use his phone.

Re: Dropped Calls

ZfromVanC — Thu, 02 May 2019 00:06:20 GMT

When you say you switched to your husband's phone, do you mean you put your sim in his phone or just used his phone?

If both your phones are having this issue, it is likely a problem with the cell tower in your area and would also be affecting Telus customers.

Have you tried making calls from other places, or just from at home?

Re: Dropped Calls

bevlove — Thu, 02 May 2019 01:14:56 GMT

No, I was wondering if it my actual phone with the issue or public mobile network, so wanted to see if his phone with his sim card had the same problem as myself and sure enough his was disconnecting on calls as well

Re: Dropped Calls

bevlove — Thu, 02 May 2019 01:19:33 GMT

I just noticed this problem last few days and seems to be just from home. The times it dropped off were between 4:30 and 5:30pm

Re: Dropped Calls

Al666 — Thu, 02 May 2019 01:20:10 GMT

Mine too. . This must be a network issue

Re: Dropped Calls

mlp — Thu, 02 May 2019 16:15:40 GMT

I have been having the same problem. Both mine and my husbands phone are constantly dropping calls. It is happening in good coverage areas and in multiple cities. Totally unacceptable. We will be switching providers soon if this is not remedied

Re: Dropped Calls

primarytech — Thu, 02 May 2019 17:31:41 GMT

Between 11am-12:30pm my phone wouldn’t even ring. I had a text message come from a friend who is on Koodo asking me if I was busy. Sure enough I tried calling from my office number and the phone wouldn’t ring.

Along with that constant dropped calls especially last few days.

Re: Dropped Calls

Mus — Thu, 02 May 2019 23:00:34 GMT

Both of my brother in law an I having same issues. We are leaving in 2 different cities. I was with Kodoo and switched 3 weeks ago to Public Modile.Hopefully I will not regret doing this move.The problem is on P.Mibile, so please fix it.

Re: Dropped Calls

black-knight — Sat, 04 May 2019 02:44:05 GMT

Noting is being done. The network is crashing and nods are telling to turn phones off to reset. Take sim cards 🎴 out and re insert. Its a joke 😄 .Do something. I am a tech and I understand when its failing. The next one will be the old fashion rain ☔ fade gimmick. This BS has to end stop this farse. Tell Telus teck's too call 📱 me and I will help them.

Re: Dropped Calls

aaronsanto — Sat, 04 May 2019 05:31:32 GMT

This is a network issue, Public is a great provider but it has happened twice this month with me. It glitches a bit. No issue with your phone. I have been having the same issue since 2012 when I first signed on. They are a great provider but it seldom occurs

Let me know if that helps

Re: Dropped Calls

wikevin — Sat, 04 May 2019 15:28:11 GMT

I too have been experiencing several dropped calls over the past few weeks. It is so frustrating when my calls drop and I have to call the other person back. I tried resetting my iPhone’s network settings but the problem persisted. Please fix this!!!