topic Re: selfservice login issues in Get Support

selfservice login issues

ashwgupta — Wed, 05 Jan 2022 09:42:00 GMT

Hi There,

How are you?

I recently got public mobile but I am not able to login at https://selfserve.publicmobile.ca/

It says Sorry, your login attempt failed. Please try again.

Please help!

Thanks

Alex888 — Wed, 01 May 2019 21:00:42 GMT

@ashwgupta Try using the Chrome browser in incognito mode, and clear your browser cache.

ashwgupta — Wed, 01 May 2019 21:03:56 GMT

no luck!

ashwgupta — Wed, 01 May 2019 21:05:05 GMT

@Alex888 I tried both options but no luck!

Alex888 — Wed, 01 May 2019 21:07:36 GMT

@ashwgupta Try the password reset button, it that still doesn't work you will need to contact the moderators. You can send them a private message here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

ashwgupta — Wed, 01 May 2019 21:11:55 GMT

@Alex888 done as per your suggestion, lets hope if any mod can pitch in.