topic Re: Problem activating SIM… try again after 50 min? in Get Support

Problem activating SIM… try again after 50 min?

Spokeshave — Wed, 05 Jan 2022 09:41:43 GMT

I tried to go to previous page in my browser and I am getting the following error when I try to setup account .....The SIM number you’ve entered is currently reserved by another session. Please close all open browsers and try again after 50 mins.

Does this generally resolve after 50 minutes or is there something else I can try?

Re: Problem activating SIM… try again after 50 min?

geopublic — Wed, 01 May 2019 18:11:06 GMT

@Spokeshave wrote:
I tried to go to previous page in my browser and I am getting the following error when I try to setup account .....The SIM number you’ve entered is currently reserved by another session. Please close all open browsers and try again after 50 mins.

Does this generally resolve after 50 minutes or is there something else I can try?

@SpokeshaveYes, most of the time. Also, clear your cache and maybe try incognito mode after ~ hour.

Re: Problem activating SIM… try again after 50 min?

stonechucker — Wed, 01 May 2019 19:22:03 GMT

@Spokeshave, generally a good idea when filling out forms, do not use the back button of the browser. If it's provided, use the webpage's back button.