topic Re: How can I print my monthly statement? in Get Support

How can I print my monthly statement?

Neo2019 — Wed, 05 Jan 2022 09:40:58 GMT

How can I print my monthly statement? Thx.

Re: How can I print my monthly statement?

dabr — Tue, 30 Apr 2019 22:49:15 GMT

@Neo2019 wrote:
How can I print my monthly statement? Thx.

There aren't any monthly statements available, just the payment and credit summary that goes back six months which doesn't show gst or pst so it's kind of an incomplete payment history. I believe you can request an invoice by private messaging Moderator_Team via the envelope in your community account.

Re: How can I print my monthly statement?

Triguy — Tue, 30 Apr 2019 23:40:11 GMT

You would need to make a request to a moderator. Here is a thread about it.

https://productioncommunity.publicmobile.ca/t5/Discussions/Invoice-Request/m-p/174070#M52476

Re: How can I print my monthly statement?

Jackhyf63 — Tue, 30 Apr 2019 23:41:44 GMT

You will need to contact moderator for statement. Supposedly, it will take 1-2 weeks for moderator to send you a statement.

Send a private message to moderator through the following link https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: How can I print my monthly statement?

srlawren — Wed, 01 May 2019 00:00:23 GMT

@Jackhyf63 wrote:
You will need to contact moderator for statement. Supposedly, it will take 1-2 weeks for moderator to send you a statement.
Send a private message to moderator through the following link https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

@Jackhyf63 actually "up to 30 days" is what we've heard.