topic Re: Trying to contact mods but out of messages? in Get Support

Trying to contact mods but out of messages?

Craterm — Wed, 05 Jan 2022 09:40:38 GMT

Im in the middle of talking with the Mods and giving them the info they need to help me with my problem but I was told by the site I have no private messages left I can send making this a little impossible, if there's some way to fix this that would be great, thanks

Re: Trying to contact mods but out of messages?

mimmo — Thu, 26 Apr 2018 14:59:16 GMT

Log out of the community account then log in. Trying incognito mode after logging out helps aswelll

Re: Trying to contact mods but out of messages?

specialK — Thu, 26 Apr 2018 15:00:56 GMT

Trying clearing browser cache/cookies or try a different browser. If that doesn't work try again later.

Re: Trying to contact mods but out of messages?

Craterm — Thu, 26 Apr 2018 15:04:44 GMT

Thanks, incognito worked.

Re: Trying to contact mods but out of messages?

ShawnC13 — Thu, 26 Apr 2018 15:04:46 GMT

@Craterm wrote:
Im in the middle of talking with the Mods and giving them the info they need to help me with my problem but I was told by the site I have no private messages left I can send making this a little impossible, if there's some way to fix this that would be great, thanks

It is a strange glitch. All I have had to do is wait a couple minutes and it would let me send again.

Re: Trying to contact mods but out of messages?

Craterm — Thu, 26 Apr 2018 15:06:54 GMT

Hmm, it was several hours since my last message as I just tried sending this message after waking up but as another person said, incognito worked for me at least

Re: Trying to contact mods but out of messages?

jpar — Thu, 26 Apr 2018 16:47:38 GMT

There really needs to be a better support ticket system than sending private messages on a forum.