topic Re: inconsistent autopayments in Get Support

inconsistent autopayments

soweller8 — Wed, 05 Jan 2022 09:40:23 GMT

For the past three months my autopayments on my credit card statements are inconsistent. They vary from around 37$ (what its supposed to be) to 39$ to 41$ even though on my payments on the public mobile app they always add up to 37$. Where are these random variances coming from?

Any help is appreciated 🙂

Re: inconsistent autopayments

Luddite — Wed, 25 Apr 2018 18:22:48 GMT

What is your plan? Is it 30 or 90 day?

When did you join?

Have you considered taxes?

Is autopyay ON?

Re: inconsistent autopayments

Someone_here — Wed, 25 Apr 2018 18:29:33 GMT

A screenshot of the payment table fro your account (without any personnal information) would help to answer you!

Re: inconsistent autopayments

closng — Wed, 25 Apr 2018 21:24:35 GMT

Assuming you have autopay rewards, typically the first 3 months of services will result in an inconsistent invoice due to the timing on when the autopay rewards gets applied:

1. First month does not include autopay rewards

2. Second month includes both 1st (catch-up from 1st month) / 2nd month's autopay reward

3. Third month includes correct autopay reward (onwards will be consistent from this point)

Re: inconsistent autopayments

soweller8 — Tue, 01 May 2018 00:34:32 GMT

thank you i think this is what it is! 🙂