topic Credit card entry error in Get Support

Credit card entry error

Luddite — Wed, 05 Jan 2022 09:40:16 GMT

The rumour to not include a # of apartment or condo since the system does not accept them is confirmed.

https://productioncommunity.publicmobile.ca/t5/Paiement-de-votre-service/Re-Impossible-de-faire-un-paiement-après-un-compte-désactivé/m-p/235590

Re: Credit card entry error

will13am — Wed, 25 Apr 2018 15:55:21 GMT

@Luddite wrote:
The rumour to not include a # of apartment or condo since the system does not accept them is confirmed.
https://productioncommunity.publicmobile.ca/t5/Paiement-de-votre-service/Re-Impossible-de-faire-un-paiement-après-un-compte-désactivé/m-p/235590

It follows that a little note is needed to instruct customers living apartments how to enter 'acceptable' address. It is not nice to bait customers with an entry for apartment number.

Re: Credit card entry error

Luddite — Wed, 25 Apr 2018 16:00:15 GMT

Maybe a special version of "bait and switch"? Unfortunately, encourages switching to another provider!