topic Re: Plan change broken? in Get Support

Plan change broken?

will13am — Wed, 05 Jan 2022 09:38:49 GMT

Is it down for everyone or just me? The list of plans is missing replaced by a wall of words. Try more options results in jiberish. I know the maintenance window is technically not over until 10am. The self serve is already up and running.

Re: Plan change broken?

Metal1967 — Sun, 28 Apr 2019 13:30:15 GMT

@will13am

Working as should on my end....

Re: Plan change broken?

Anonymous — Sun, 28 Apr 2019 13:31:31 GMT

Worked for me.

Re: Plan change broken?

will13am — Sun, 28 Apr 2019 14:11:26 GMT

Four accounts checked, identical outcome. Different browser, incognito mode, no effect. I just love maintenance outages. More excitement than the surprise in the cracker jack box.

Re: Plan change broken?

Anonymous — Sun, 28 Apr 2019 15:09:07 GMT

Looks good for me.

Re: Plan change broken?

will13am — Sun, 28 Apr 2019 15:45:14 GMT

I have narrowed down the problem to my phone only. I tried on my computer and it works fine. On the phone, no matter what browser I use, selecting desktop site, etc. the plan list does not display.

Re: Plan change broken?

Anonymous — Sun, 28 Apr 2019 16:14:32 GMT

@will13am wrote:
I have narrowed down the problem to my phone only. I tried on my computer and it works fine. On the phone, no matter what browser I use, selecting desktop site, etc. the plan list does not display.

It was fine on my BB OS10 and a Windows Phone 8.1.

My BB did indicate a security certificate thing but I "excepted" it.