topic Re: Any new people on pm in Get Support

Any new people on pm

Salvo — Wed, 05 Jan 2022 09:38:14 GMT

What do you guys think of pm ?

Re: Any new people on pm

jp2 — Wed, 18 Apr 2018 21:58:56 GMT

I'm new to PM but so far I'm very happy with it

Re: Any new people on pm

sjclayton — Thu, 19 Apr 2018 00:06:14 GMT

Just joined -- so far so good... Seems like I've finally found a provider that's truly worth it.

Re: Any new people on pm

MEU_21 — Thu, 19 Apr 2018 00:22:06 GMT

Technically new, practically returned... equally pleased, despite its shortcommings.

Re: Any new people on pm

GreatCanadian — Thu, 19 Apr 2018 01:51:04 GMT

I'm here about 4 month's now. I won't be leaving as long as Public is reasonably competitive. I have 5 people referred, and there should be 2 more friends signing up tonight or tomorrow. The moderators are absolutely fantastic. I had an issue with with choosing an incorrect plan (totally my own fault) and they graciously addressed it swiftly and free of charge. Try that with one of the big 3.

Re: Any new people on pm

monocle — Thu, 19 Apr 2018 18:06:48 GMT

I just joined (waving!)

So far I'm pretty pleased with how smooth everything has gone, from activating sim card to applying addon data (and I'm technologically challenged!).

Re: Any new people on pm

Salvo — Sun, 22 Apr 2018 01:19:28 GMT

Good to hear your happy with PM 😆

Re: Any new people on pm

smcnie03 — Sun, 22 Apr 2018 02:59:13 GMT

Yea I just joined this month from Bell. So far seems like a great mobile carrier.

Re: Any new people on pm

santaclaus_real — Wed, 25 Apr 2018 03:42:44 GMT

I joined a moth or so ago, I'm surprised by the number of technical problems I've experienced in this short time and I hope they don't continue.

Re: Any new people on pm

Wonder_why — Wed, 25 Apr 2018 12:38:36 GMT

@santaclaus_real mostly are end user errors 🤔

Re: Any new people on pm

GreatCanadian — Wed, 25 Apr 2018 12:40:20 GMT

@santaclaus_real what troubles are you having?

Re: Any new people on pm

santaclaus_real — Thu, 26 Apr 2018 03:50:48 GMT

The form to create an account uses some dodgy javascript so I couldn't save my password in Lastpass when I signed up; of course the form to reset your password doesn't work on the homepage, so I had to message back and forth with a forum moderator. It took another day before I was able to log into the account I had just created.

More recently, there was a serious problem with text messages on the network that was never explained. Since then, whenever a text message takes a long time to send, I frantically call my own voicemail to try to avoid disaster again.

Some outgoing texts are duplicated in my "usage statistics" page, which makes me even more concerned. I've been checking the usage statistics every now and then because it doesn't add up. The self-serve site is noticeably slow a lot of the time, especially logging in.

And I suppose I can't talk to a Telus rep about my problems because it's all just community volunteers.

For the time being, I'm willing to live with these inconveniences in exchange for what appears to be the only good option for a phone plan in my area. I almost never make calls, but I text a lot. If I'd known the experience would be so sketchy, I probably wouldn't have switched to PM.

I'm keeping an eye on things, but I'm not impressed so far.