topic Re: Network not linking to phone. in Get Support

Network not linking to phone.

BalejaFamily — Wed, 05 Jan 2022 09:37:57 GMT

I set up a brand new PM account to a brand new phone and it is not connecting. Compatibility is good and SIM card is activated.

computergeek541 — Sat, 27 Apr 2019 16:52:29 GMT

@BalejaFamily wrote:
I set up a brand new PM account to a brand new phone and it is not connecting. Compatibility is good and SIM card is activated.

Your message/thread has been moved to the Getting Started category.

Can you tell us the model of your phone?

popping — Sat, 27 Apr 2019 17:01:15 GMT

@BalejaFamily wrote:
I set up a brand new PM account to a brand new phone and it is not connecting. Compatibility is good and SIM card is activated.

PM does not support GSM(2G) signal.

Which phone are you using?

If you phone support GSM and none other signals, it will not work with PM.

geopublic — Sat, 27 Apr 2019 17:09:32 GMT

@BalejaFamily wrote:
I set up a brand new PM account to a brand new phone and it is not connecting. Compatibility is good and SIM card is activated.

@BalejaFamily A couple of questions:

Thanks!